Reputation analysis is understanding how people feel about you. It’s the first thing someone thinks when they hear your organisation’s name, or a product or service you offer. Moreover, having a good reputation will benefit your organisation.
It can take years of cultivation, but can be destroyed in an instant. Caused by a lapse in judgement, an uncontrollable event, a misspoken word, a bad product batch or a simple misunderstanding. Therefore, getting your reputation right is paramount.
In this whitepaper we explore the field of reputation analysis.
We discuss:
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Unfortunate events occur throughout the life of an organisation and in our ever-changing environment, no two crises are the same. This makes effective crisis management a more dynamic and demanding process than many organisations expect.
With customers being the cog of an organisation’s success, having a customer-obsessed outlook can provide your organisation with a competitive advantage.
Karena pembatasan jarak sosial yang diberlakukan untuk menghentikan COVID-19, industri makanan dan minuman mengalami pukulan serius. Saat dunia bergeser ke arah normal baru, kita melihat bagaimana merek-merek F&B memposisikan dan berinovasi penawaran mereka untuk mengikuti perubahan zaman. Isi form di bawah ini untuk mengunduh whitepaper dan membaca lebih lanjut.
Due to the social distancing restrictions imposed to curb COVID-19, the F&B industry has taken a serious hit. As the world shifts toward the new normal, we take a look at how F&B brands are positioning and innovating their offerings to keep up with the changing times. Fill up the form below to download the whitepaper […]
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