Reputation analysis is understanding how people feel about you. It’s the first thing someone thinks when they hear your organisation’s name, or a product or service you offer. Moreover, having a good reputation will benefit your organisation.
It can take years of cultivation, but can be destroyed in an instant. Caused by a lapse in judgement, an uncontrollable event, a misspoken word, a bad product batch or a simple misunderstanding. Therefore, getting your reputation right is paramount.
In this whitepaper we explore the field of reputation analysis.
We discuss:
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Unfortunate events occur throughout the life of an organisation and in our ever-changing environment, no two crises are the same. This makes effective crisis management a more dynamic and demanding process than many organisations expect.
With customers being the cog of an organisation’s success, having a customer-obsessed outlook can provide your organisation with a competitive advantage.
Due to the social distancing restrictions imposed to curb the spread of COVID-19, the Food and Beverage industry has taken a serious hit. During these uncertain times, we took a look at how F&B brands are positioning and innovating their offerings to keep up with the changing times. In this whitepaper, we explore: -The struggles F&B businesses […]
Karena pembatasan jarak sosial yang diberlakukan untuk menghentikan COVID-19, industri makanan dan minuman mengalami pukulan serius. Saat dunia bergeser ke arah normal baru, kita melihat bagaimana merek-merek F&B memposisikan dan berinovasi penawaran mereka untuk mengikuti perubahan zaman. Isi form di bawah ini untuk mengunduh whitepaper dan membaca lebih lanjut.
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