Social media can be a noisy space and as it becomes more prevalent in your communications strategy, it’s important to listen for a story that might be brewing – our Integrated Social Media Intelligence capabilities will put you in control.
Our relevancy model and powerful platform functionalities will ensure you find the tweets and posts that are important to you.
The Isentia Platform lets you gather and organise important social data so you can better understand what’s being said about:
Monitor your relevant topics across a variety of social media channels including Facebook, Twitter, YouTube, Instagram and Tumblr and Reddit. With full access to almost two million social blogs, forums and Q&A sites, we’ll work with you to only deliver the content that matters to you.
With features such as the in-platform media player for videos, automated sentiment, keyword highlighting and link to the original posts, the Isentia Platform helps you successfully understand and manage your social media interactions. View your rich Social Media item cards within the platform or the Isentia App, and add them to your Reports and Analytics Dashboards for better intelligence.
Capture every engagement and monitor emojis, handles, hashtags (and more) and listen for certain keywords so you’re always on the front foot with your response strategy.
We make the vast and complex world of social media simple. With higher volumes of content across social media, our deep suite of charts within the Isentia Platform provides the perfect place to understand trends and act on them.
Using sentiment analysis, quantify the emotional response to your organisation or topic of interest over time and show the effectiveness of your communications campaign.
Here are some of the ways we can help you leverage Integrated Social Media Intelligence to power your communications strategy:
Our customised social media listening and analysis across all major social media platforms helps you make sense of the social media and stay across the conversations that matter to your organisation.
Our comprehensive, targeted and relevant content is seamlessly integrated with the Isentia Platform and presented to your marketing and communications teams in conjunction with the rest of your media coverage from Broadcast, Press and Online. You can see the full picture, all in one platform.
Our approach to social media intelligence is officially compliant and approved. We are an authorised provider of key social media content, having completed rigorous compliance testing to meet the necessary organisations’ comprehensive privacy security standards and practices.
Get in touch or request a demo.