Isentia was founded to address a growing need for better media monitoring.

Over the years, PR and communication professionals from around the world have helped us create our world-class platform, Isentia.

In addition to media monitoring capability, our on-platform analytics tools and our award-winning research teams have made Isentia the leading media intelligence business in APAC.


Empowering clients to make great decisions.


Our mission is to monitor, analyse and create actionable insight from complex communications across Asia Pacific. With powerful technology and clever people, we deliver what’s relevant when clients need it, driving decisions and opening possibilities.

The story of us

It started with a passion for news.

As news consumption has shifted from turning a page to scrolling at speed, we remain passionate about tracking and interpreting news information for our clients. Of course, today, this means dealing with increasing volumes and the velocity of the news cycle.

Isentia’s founder, Neville Jeffress, created the foundations of what we are today with an exciting idea as to how to better arm communications professionals with relevant media each day.

Now, Isentia is part of Access Intelligence, a tech innovator delivering high quality SaaS products for leading global organisations in the marketing and communications industries.


An audience intelligence and social listening platform


A network that connects media and influencers to the resources they need


Monitoring, insight, engagement and evaluation tools for politics, editorial and social media

Together, Access Intelligence and Isentia are committed to creating products that power a world of open, effective communication.

The next wave of innovation for the industry we helped pioneer

Together, our combination has given us a unique and valuable point of difference in the global media intelligence industry.  

Isentia and Access Intelligence…Where powerful technology and clever people come together to deliver unmatched intelligence.


  • Over 7,000 users every day

  • More than 65,000 active searches

  • Creating over 13,000 reports every month

  • Supported by 900 people

  • Unmatched global and local expertise

Change in the time it takes to tweet

Our clients are faced with the challenge of constantly changing media consumption along with a new and complex stakeholder environment that requires constant and proactive management.

Isentia and Access Intelligence are solving this challenge by blending people, systems and services to deliver a smarter end-to-end solution.

With more than 65,000 active searches, created by over 2,500 companies globally, it’s easy to see why our services have become a cornerstone for individuals, teams and executives. When you want to understand the complete conversation occurring about your organisation, whether that’s on the front page of the paper or a tweet, we’re the team to turn to.

What makes us unique

We are proud to work with government agencies, Fortune 500 companies, small businesses and leading academic institutions. Our proprietary algorithms and highly professional team ensure that any problem, no matter how big or small, is solved in a timely and efficient fashion. We are proud of the value we continually deliver to our clients!

Join thousands of users who’ve been empowered to create media insights solutions that lift their organisation and bottom lines

  • Software and service provider in one

  • Renowned, high quality client support

  • Leading provider of embedded analytics and multilingual capabilities

  • Powerful proprietary SaaS platform utilising machine learning

  • Multi-language interface with a single login

  • Live alerts and shareable reports

  • Modular solution to suit a variety of needs, departments and organisations

  • Extensive experience across industries and small to large organisations including NGO’s and global brands

You can trust us

We’re committed to maintaining highly secure and reliable service for you. We work hard to ensure compliance measures are met to continue delivering the best in coverage, service and support so you can act with confidence.

We take our responsibilities as a business seriously, for our people and for the communities in which we work.

Social & environmental responsibility
Positive contribution to the environment and communities around us
World class partnerships
Transparent and approved partnerships with leading media sources and suppliers
Equal opportunity employer
Advocate for diverse employment and fair treatment
Trusted technology
Secure and safe proprietary technology