Stakeholder Relationship Management

Are you reaching the right stakeholders at the right time, with the right message?

In today’s complex communications landscape, creating trust and building lasting relationships is crucial. Whether logging enquiries as part of a busy media team or maintaining connections with key influencers, keeping your communications aligned and timely can be a challenge.

With Isentia’s Stakeholder Relationship Management (SRM) platform, you can centralise and streamline engagement, ensuring every interaction is captured, connected, and actionable.

Centralise and streamline engagement

Capture all stakeholder interactions—emails, meetings, events—in one place and link them to relevant issues or campaigns. The platform adapts to different engagement types, helping you build a full view of activity across your team and empowering you to maintain consistency and clarity.

Interactions Management

  • Log a meeting with a single stakeholder or an event with a group of stakeholders.
  • Forward email exchanges directly into the platform.
  • Create a truly comprehensive picture of activity, no matter the engagement type.
  • Seamlessly integrate your current setup with our suite of databases and analytics modules, eliminating silos and boosting productivity.

 

 

Gain actionable insights, fast

Understand what matters most with powerful tools that let you surface insights in real-time. Leverage custom tagging, sentiment tracking, and interactive dashboards to capture the bigger picture and the finer details.

Categorising and Tagging

  • Create and add bespoke tags and categories to interactions based on priorities.
  • Whether it’s policy issues, campaigns, stakeholder tiering, or sentiment, you can build vital intelligence with a click.

Issue and Campaign Management

  • Link all activities to a single campaign or issue page, creating a 360-degree view of progress.
  • Generate PDF reports or interactive dashboards in real-time for instant clarity.

Stay prepared and secure

Our platform is built for long-term relationship management, ensuring data security and peace of mind.

With Isentia, your team stays prepared, adapts in real time, and communicates with confidence—backed by the tools to manage relationships and demonstrate impact. 

Get in touch to see how Isentia can help you with your stakeholder engagement.

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