Media Intelligence Hub COVID-19

Resources to help organisations gain vital insight into COVID-19 conversations across traditional and social media.

Making sense of the world by synthesising data to reveal trends and critical intelligence 

Media intelligence is crucial to any organisation making informed decision and anticipating the market. Isentia has designed the Media Intelligence Hub to provide resources to help media professionals, executives and decision-makers gain access to relevant data and uncover insights during times of crisis.

The world as we know it is changing rapidly. Our objective is to make sense of the noise and help you navigate challenging times.

Media Intelligence Hib for COVID-19


Comms Agenda 2021


Isentia Conversations: Communicating through Change

Heleb McMurdo from MTV explains the Alone Together campaign
Daniel Flynn and Ed Harrison talk about the COVID-19 crisis
Communicating during COVID-19 APAC case studies
Isentia Conversations Campbell Fuller
Isentia Conversations with Craig Dowling
Isentia Conversations with Stella Muller
Isentia conversation with Shirish Kulkarni

What’s On Media

COVID-19 Adapt & Respond for SMEs Webinar
PRA and Isentia Webinar
RHB and Isentia Webinar
Content that Matters to Media


The Complete Crisis Management Framework

COVID-19 Press Conference Briefing

Supporting our clients through difficult times

When crisis hits, we deliver our clients world-class media intelligence and unparalleled support. Since the beginning of the COVID-19 crisis, we have fast-tracked the enhancement of some of the core elements of our platform and given our clients access to additional tools and resources to navigate the crisis.

“We are so grateful to work with Isentia. The system is so easy to use and the ability to analyse and report on our media is simply priceless during these challenging times! Grateful for a fabulous team and grateful for the fabulous support from Isentia.”

Rochelle Courtenay

Founder, Share the Dignity

“Like it or not, we’ve been thrust into a sea of COVID-19 content  – fired at us from every direction as we try to make sense of what and who to believe.  The cleverly crafted COVID-19 Daily Updates from Isentia have been my saviour. As the head of media & corporate communications at CoreLogic, the daily deliveries provide a suite of succinct and factual information on the topic to allow me to convey this to our Executive and senior managers as we look to support our customers during this time. Thank you to Cass, Addie, Pat and the broader Isentia team for creating reports that are meaningful, easy to access and use, and above all – deliver the news we need to know. I especially compliment you on your approach and the generosity shown in those times when I am most in need.”

Mitch Koper


“With so much happening in the news at the moment,  it is a big job trying to manage what is going on and making sure we are keeping our stakeholders abreast of what is happening.  Isentia’s twice Daily Briefings are an incredibly helpful and timely resource that allow us to disseminate the appropriate information in a streamlined and concise manner and this is one critical piece of communications that we have come to rely on throughout this period – big thanks to the team for giving us this incredible level of dedicated support.”

Cate Kennedy

Media and Communications Manager, C&K Children & Kindergarten

“We are now receiving these alerts, having been advised of this service by our Account Manager at Isentia. Can we just say how much we appreciate the offer of this service! It is a testament to the company and the Isentia team that you are yet again going the extra mile to deliver. I sent the first report out to Asahi Senior Leaders and it has been very well received. Many thanks from all of us.”

Kristin Stapelberg

Corporate Affairs Manager, Asahi Beverages

COVID-19 Adapt & Respond

Leveraging social data, search analytics, consumer trends and insights to highlight global case-studies and inspire organisations to take action in a positive and authentic manner.

Adapt and respond working from home
Adapt and Respond - going back to nature

In the news

Most reputable brands fighting COVID-19 in Thailand

Marketing In Asia, March 2020 – Isentia, APAC’s leading media intelligence and insights specialist have released a list of ‘Most Reputable Brands of Thailand fighting COVID-19’. 

Crisis comms tips during COVID-19

Mumbrella, March 2020 – Isentia’s Patricia Kavanagh explains why PR and Comms departments need to be at the top of their game, but also seeking help from the right places.

Isolation trending on Social Media Stories

AdNews, March 2020 – Analysis by media monitoring group Isentia shows a shift in conversations around COVID-19 as the pandemic increasingly impacts lives on a personal level.

How To Build A Positive, Long-Term Reputation In Times Of Crisis

Forbes, March 2020 – Isentia’s Head of Insights, Asia Prashant Saxena shares what today’s communications professionals can learn from crisis management and reputation insights during COVID-19.

Request more info

We would love to show you how world-class media intelligence and unparalleled support can help you navigate the COVID-19 crisis. For more information, submit the form and one of our specialists will be in touch.