Blog post
February 5, 2025

CEOs under the lens: How media and social conversations shape perceptions of business leaders

Corporate leaders have always been a focal point for media and public attention, but recent trends highlight how CEOs and their actions dominate headlines and fuel social media debates. Whether it’s governance scandals, strategic innovations, or personal controversies, these leaders are increasingly seen as the embodiment of their organisations. This phenomenon has significant implications, not only for corporate reputations but also for the way businesses communicate with their stakeholders.


Companies making headlines often have CEOs at the centre of pivotal events. High-profile scandals, like Woolworths’ former CEO Brad Banducci’s reported question avoidance at a senate inquiry, and PwC’s tax leaks, underscore the strong link between leadership and the news cycle.


Qantas faced scrutiny over Alan Joyce’s ties to Prime Minister Albanese amid Qatar Airways’ expansion bid, drawing political coverage from outlets like SBS, ABC, and The Saturday Paper. Mainstream TV focuses on CEO-led product launches, while investigative outlets examine scandals, fundraising, and controversial strategies like Tesla’s ‘walled gardens’. Niche platforms like Renew Economy explore CEOs’ strategic decisions in emerging industries, such as Elon Musk’s push for Tesla’s battery dominance. Local outlets, like Newcastle Weekly, highlight CEOs’ roles in community impact, as seen with NRL’s Andrew Abdo and the Beanie for Brain Cancer Round. These stories reflect how media attention pivots from corporate achievements to the personal and political dimensions of CEO influence.

On social media, controversies can quickly gain traction, often turning CEOs into symbols of broader debates. This was evident in the viral moments surrounding former Pfizer CEO Albert Bourla’s comments, where he likened disinformation on social media to historical persecution. Meanwhile, Coles CEO Leah Weckert found herself at the centre of a storm when a clipped moment from her Four Corners interview spread rapidly on social platforms. The clip reminds corporations of the increasing need to control the narrative in a world where moments of vulnerability can quickly be amplified. While, scrutiny over PM Albanese’s private meetings with CEOs, including BlackRock’s Larry Fink, raises concerns on social media about the growing overlap between corporate influence and government decision-making. CEOs must navigate the power of social platforms where clipped, emotionally charged moments can swiftly reshape reputations and spark widespread debate.

The focus on CEOs as catalysts in an organisation’s successes, with concepts like the ‘glass cliff,’ alongside media coverage of personal aspects—such as the scrutiny over Jane Hrdlicka’s $17 million property portfolio—blurs the line between business leadership and celebrity, highlighting how leadership narratives are shaped by sensationalism and bias.  As such, leaders and organisations are held to an increasingly high standard, requiring a blend of transparency, accountability, and proactive narrative control.

Interested in learning more? Email us at info@isentia.com

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Every stakeholder relationship is different, and managing them effectively takes more than a one-size-fits-all approach.

From campaign planning to long-term engagement, having the right tools and strategy in place can make the difference between missed connections and meaningful impact.

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Blog
The fundamentals of stakeholder strategy

A practical guide to tailored stakeholder management, offering strategies and tools to identify, map, and nurture relationships.

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Across the communications landscape, teams are being asked to do more with less, while staying aligned, responsive and compliant in the face of complex and often shifting stakeholder demands. In that environment, how we track, report and manage our relationships really matters.

In too many organisations, relationship management is still built around tools designed for customer sales. CRM systems, built for structured pipelines and linear user journeys, have long been the default for managing contact databases. They work well for sales and customer service functions. But for communications professionals managing journalists, political offices, internal leaders and external advocates, these tools often fall short.

Stakeholder relationships don’t follow a straight line. They change depending on context, shaped by policy shifts, public sentiment, media narratives or crisis response. A stakeholder may be supportive one week and critical the next. They often hold more than one role, and their influence doesn’t fit neatly into a funnel or metric.

Managing these relationships requires more than contact management. It requires context. The ability to see not just who you spoke to, but why, and what happened next. Communications teams need shared visibility across issues and departments. As reporting expectations grow, that information must be searchable, secure and aligned with wider organisational goals.

What’s often missing is infrastructure. Without the right systems, strategic relationship management becomes fragmented or reactive. Sometimes it becomes invisible altogether.

This is where Stakeholder Relationship Management (SRM) enters the conversation. Not as a new acronym, but as a different way of thinking about influence.

At Isentia, we’ve seen how a purpose-built SRM platform can help communications teams navigate complexity more confidently. Ours offers a secure, centralised space to log and track every interaction, whether it’s a media enquiry, a ministerial meeting, or a community update, and link it to your team’s broader communications activity.

The aim isn’t to automate relationships. It’s to make them easier to manage, measure and maintain. It’s about creating internal coordination before the external message goes out.

Because in today’s communications environment, stakeholder engagement is not just a support function. It is a strategic capability.

Interested in how other teams are managing their stakeholder relationships? Get in touch at nbt@isentia.com or submit an enquiry.

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Blog
SRM vs CRM: which is right for PR & Comms teams?

Across the communications landscape, teams are being asked to do more with less, while staying aligned, responsive and compliant in the face of complex and often shifting stakeholder demands. In that environment, how we track, report and manage our relationships really matters. In too many organisations, relationship management is still built around tools designed for […]

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