Disneyland and Ocean Park are two major theme parks in Hong Kong. As two must-go amusement parks, price increase were announced by both parks in November and December 2015. While Disneyland increased its price by 8%, Ocean Park had an 11% increase. Different voices were heard from Hong Kong netizens and Mainland netizens on the topic.
A downfall for Hong Kong
When Hong Kong Disneyland first announced its price increase in November 2015 it created a huge buzz across the internet, mostly commenting on related articles. Most Hong Kong netizens see Disneyland as a focus for tourists and is inconsiderate of local communities. As Shanghai Disneyland opening date approaches, both Hong Kong and Mainland netizens believe that there will be a significant downfall for Hong Kong Disneyland and the price increase would be the last opportunity for the park to perform well. As the ticket price reaches HK$539, Tokyo Disneyland, Shanghai Disneyland, and even Ocean Park become the top choices for Hong Kong netizens. It is obvious that price is netizens’ main concern and they would rather spend a little more to travel across the border for Disneyland or go to Ocean Park for free on birthdays.
The Other Side of Hong Kong Disneyland
However, a professor at the Nicholson School of Communication, Jonathan Matusitz, supports Disneyland by pointing out that Hong Kong Disneyland has made its effort to integrate itself into the community. The Hong Kong Disneyland ticket price was initially lowered following the Asian Financial Crisis and SARS epidemic. In another words, the price increase would be baby steps to bring the price point to Disneyland’s average. In the beginning Disneyland realized that the themes were not attracting Mainland visitors because they were not familiar with the habit and culture. As an effort to please Mainland visitors, Chinese culture was added to many aspects of the park. For example, Mickey was dressed in Red Mao suit and buildings were altered to fit the belief of Feng Shui (the ancient Chinese study of arrangements).
Hong Kong or Shanghai?
On February 3, 2016, Shanghai Disneyland announced its ticket prices at RMB370 (about HK$438) on non-peak days and RMB499 (about HK$591) on peak days. In another words, Shanghai is the cheapest Disneyland in the world on non-peak days, yet more expensive than Hong Kong Disneyland on peak days. Hot debate on the Disneyland topic rises once again between Hong Kong netizens and Mainland netizens after the announcement, mostly commenting on related articles. While Mainland netizens laugh and say that “nobody will go to Hong Kong this time”, Hong Kong netizens reply by saying “Thank you shanghai, Hong Kong Disneyland is ours again”. Two different voices were observed among Hong Kong netizens with one preferring Shanghai Disneyland regardless, and another saying it’s time to support Hong Kong Disneyland. Some netizens prefer Shanghai Disneyland because Hong Kong Disneyland is way too small and boring. Interestingly, the decrease of Mainland visitors becomes the priority for those who support Hong Kong Disneyland and the heavy price seems to be forgotten.
As more details on Shanghai Disneyland is yet to come, netizens’ preference between Shanghai and Hong Kong is expected to change with every new announcement. With less than 4 months to go, it will be interesting to see what Shanghai and Hong Kong will do to attract their new target visitors.
Loren is an experienced marketing professional who translates data and insights using Isentia solutions into trends and research, bringing clients closer to the benefits of audience intelligence. Loren thrives on introducing the groundbreaking ways in which data and insights can help a brand or organisation, enabling them to exceed their strategic objectives and goals.
Australia’s
vast distances from west to east coasts, typically means most visitors to the
country prioritise the east coast for their travels, aspiring for the touristic
photos with either the iconic Sydney Opera House, the Great Ocean Road or the
Great Barrier Reef. Ironically, none of these iconic landmarks were named the
number one place to visit, but Margaret River – a town in the south-west of the
wildflower state took the trophy. The badge of honour was awarded as the best
place to visit in the Asia-pacific for 2019 by travel authority, Lonely Planet
– trumping other idyllic places in New Zealand and Singapore.
It marks
the first time an Australian tourism spot has taken the top award in fifteen
years and according to Tourism WA, in
the year ending December 2018, Margaret River alone had 1,690,800 visitors - an
increase of 8.9 per cent on the previous year.
The New Sporting Capital
This accolade
brings Western Australia even more into the spotlight.
Perth has recently
taken the sporting capital crown from Melbourne (the original sporting capital)
after hosting impressive crowd-pleasing events including the recent 2nd game of the State of Origin which attracted 15,000 interstate visitors. Other
blockbuster slate of fixtures includes the English soccer giants Manchester
United and Leeds United heading to Optus Stadium next month, followed by
Perth’s first Bledisloe Cup match between the Wallabies and All Blacks in
August. These are all on top of the weekly AFL fixtures. Heading into summer,
the Fed Cup and ATP World Cup will bring the world’s best tennis stars to Perth
as well as the ICC Women’s T20 World Cup.
The McGowan
government will continue to seek out these world class events with recently
expressing interest to bid for Australia to host the FIFA Women’s World Cup as
well as potentially steal the NRL grand final from the east coast in 2021. As interstate
visitors are spending an average $1006 for every trip and international
tourists splashing out $2280 each visit, these events will result in a healthy
injection of tourism into the local economy and will mark 2019 as the biggest
year on record in sport for WA.
Local Tourism At Its Finest
Perth,
Margaret River and their surrounding cities have received some serious praise
in the past months, with over 900 media mentions across broadcast, online and
print in the past month alone. With the cities hosting events such as Gourmet
Escape in Margaret river, Truffle Kerfuffle, Jazz by the Bay in Dunsborough,
the Drop Music Festival in Busselton and the Margaret River Pro to name a few,
it is easy to understand the reasons why people from all over Australia and the
world are taking time out to visit. Local hoteliers and Perth based tourism
providers are also taking advantage of the increased exposure to WA tourism as
their businesses thrive.
Perception And Reputation
Interestingly, the reputation and perception of Perth has also been a talking point in recent months with discussions around the quality of Perth for a place to live, work, visit, study and/or invest. These conversations have been particularly apparently across online channels with 67 per cent of media mentions occurring from 1st April through to 30th June 2019. Mentions across press were a distant 2nd with 30 per cent during this period. Despite there being largely positive views of Perth held by those who live outside WA, the Committee for Perth states Perth residents are slow to recommend the city to outsiders.
If you’d like to understand the media lens on any topic, brand or audience, get in touch with us today.
"
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Blog
Go Wild In Western Australia
Australia’s vast distances from west to east coasts, typically means most visitors to the country prioritise the east coast for their travels, aspiring for the touristic photos with either the iconic Sydney Opera House, the Great Ocean Road or the Great Barrier Reef.
The Australian public’s reaction to government reforms and leaders was especially eventful. Debates about campus safety by the Royal Commission, a tax deal between Labor and the Greens unsettling the finance and property sectors, and a speech on “monoculture” by Pauline Hanson shifting opinion polls in an unexpected way; were three complex stories that saw audiences taking different sides, leading to many perspectives and angles.
We used Isentia's Lumina to track the different viewpoints, key people, and stories with the largest volume and audience. Over four weeks (22 June to 17 July), we found 62 unique perspectives and nearly 900 media items across these three stories.
Key Stories, Key Drivers
Here’s a quick overview:
▸ Campus Antisemitism at the Royal Commission — Pro-Palestinian groups, Jewish advocacy groups, and the federal government each put a different framing on the same hearings. Key drivers: Nasser Mashni, Yasmine Johnson, the Australian Union of Jewish Students, Jason Clare, TEQSA.
▸ The Labor–Greens Tax Deal — Government and Greens call it fairness for first-home buyers; finance and business groups call it policy on the run. Key drivers: Jim Chalmers, Nick McKim, the Self-Managed Super Fund Association, the Australian Chamber of Commerce and Industry.
▸ Pauline Hanson's Monoculture Speech — A push for cultural unity that critics called divisive, followed by a real slide in the polls. Key drivers: Pauline Hanson, Paul Hogan, Murray Watt, Newspoll, Redbridge.
The Royal Commission on campus anti-semitism
The Royal Commission on Antisemitism and Social Cohesion’s hearings on university campuses was the biggest story by far. In less than a week, it drew 33 perspectives and 453 media items, reaching over 628k audiences. The story’s size came from the many institutions involved—student groups, representative bodies, and the federal government—each offering their own view on the same testimony.
Pro-Palestinian advocacy groups had the widest reach, making up about a third of all coverage. Spokespeople like Yasmine Johnson from Students for Palestine and Nasser Mashni from the Australia Palestine Advocacy Network told the commission their campus protests are a legitimate justice movement. They also raised concerns that criticism of government policy is being confused with antisemitism, which they say limits open debate.
Jewish student and staff groups also received significant coverage, making up about a fifth of the total. The Australian Union of Jewish Students described campuses where some students feel hesitant to attend and highlighted gaps in how universities handle complaints and support those affected. Most of this coverage came from wire services and was widely shared across news outlets like The Australian or the Midwest Times.
The federal government provided a third perspective, with similar coverage. Education Minister Jason Clare said universities had been slow to act and announced plans to tighten governance standards. This includes clearer anti-racism policies covering both antisemitism and Islamophobia. Reports also noted that TEQSA, the regulator, warned universities about outside groups joining campus protests, and the government’s antisemitism envoy suggested universities could face funding cuts if they do not do enough.
The Labor-Greens Tax Deal
The second-biggest story was more focused but still managed to stir strong reactions. Labor’s deal with the Greens to close a borrowing loophole for self-managed super funds, in return for Greens support on capital gains tax and negative gearing changes, led to 22 perspectives and 232 media items, reaching nearly 177k audiences.
The government, supported by the Greens, presented the deal simply — it closed a loophole that allowed wealthy investors to use their super funds to compete with first-home buyers at auctions. Treasurer Jim Chalmers cited a 2014 recommendation to support the change, and Greens treasury spokesman Nick McKim called it a win against "wealthy property investors."
The Greens, however, took a tougher stance and received similar coverage for saying the deal was only a partial win. They argued that allowing existing arrangements to continue would let Labour protect wealthy investors rather than renters, and said the housing crisis would now be "squarely of Labor's design." This shows that support from a governing partner does not always mean they are satisfied, as Country News highlighted.
Finance and business groups pushed back with nearly as much coverage. The Self-Managed Super Fund Association and the Australian Finance Industry Association said the borrowing rules did not pose a systemic risk and argued that regulators should focus on "aggressive marketing" and property spruiking, not legitimate investors. The Australian Chamber of Commerce and Industry warned that the wider capital gains tax changes could hurt business investment. ABC News gave the most detailed account of this perspective, noting the sector was "surprised" by how the deal was made.
Pauline Hanson’s monoculture speech
This story had the fewest perspectives (just seven) but still reached nearly 236k people through 210 media items. That’s a bigger audience than the tax story, which had three times as many viewpoints.
The story began when Pauline Hanson used a National Press Club speech to argue that Australia should replace multiculturalism with a single "monoculture." She cited Paul Hogan and the Socceroos as examples. The backlash was quick and unexpected and Hogan himself called her a "pelican" and said her views were racist. His response ended up shaping the story more than her monoculture speech.
What makes this story notable is what happened afterward. Two polls, Newspoll and Redbridge, showed One Nation’s primary vote dropping by about two points (Dairy News Australia) and Hanson’s personal approval falling ten points into negative territory. Labor regained a narrow lead and Labor minister Murray Watt quickly described the numbers as a "reality check,". This framing spread almost as widely as the original speech, as the Bendigo Advertiser reported.
The speech and the poll results are really one story seen from three sides — Hanson’s message, her critics’ reactions, and Labor’s use of the polling. Each angle received similar coverage, showing that the speech missed its mark and gave the government a useful talking point.
How does this inform PR & Comms Strategy?
First, the number of perspectives in a story is important. A story with many viewpoints, like the antisemitism hearings, needs a different monitoring approach than one with just a few, because the loudest voices might not always be the most important.
Second, pay attention when several perspectives are about the same size, as in the tax deal. If no single viewpoint stands out, the issue is likely still being debated. It’s a good idea to check back after some time instead of treating the first coverage as the final answer.
Third, compare any polarising message to the Hanson example before recommending it to a client. The numbers show that a divisive message can get attention but still turn public opinion against the speaker.
Conclusion
What links these stories is how much is lost when they are reduced to just two sides. The antisemitism hearings, the tax deal, and Hanson’s polling drop were all more complex than their main headlines suggested.
That’s why it’s valuable to track a story by its different perspectives and key drivers. See what Lumina can reveal for your industry or clients, and check out more analysis like this on the Isentia blog.
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Blog
Who really shaped Australia’s latest social cohesion debates?
See how Isentia’s Lumina tracked 62 perspectives across 3 major Australian stories, revealing how media coverage really spreads and who ends up controlling the narrative.
There is a new frontier where public perception is shaped: Large Language Models. Right now, LLMs are answering critical questions about your organisation. What are they saying? And more importantly, which sources are shaping those answers?
To navigate this landscape, public relations professionals don't need generic tools, but rather technology that speaks their language, and addresses the realities of a changed media and informational landscape.
That is why we're unveiling Lumina AI View, the latest addition to our intelligent suite of AI tools from Isentia. Trained specifically on the workflows and challenges of modern PR & communications, Lumina AI View helps you understand exactly what AI knows about you, and how it learned it.
A new standard for AI visibility
AI View tracks your citation strength and source quality alongside those of your competitors, giving you a clear view of where you hold authority and where you have gaps.
Lumina AI View maps your AI reputation from the ground up, allowing you to:
See which sources matter: When tools such as ChatGPT or Gemini discuss your organisation, which outlets do they cite? Track your source footprint over time and view the impact of key target media on how you’re discussed. We measure your citation strength and source quality alongside those of competitors, giving you a clear view of where you have authority and where you have gaps.
Gain industry-specific insight: Your competitors get cited from Financial Times and Bloomberg. You get cited on Reddit. Each brings opportunity – and risk. Discover how you measure up against industry standards, and target the sources that actually influence how AI represents you.
Catch narrative shifts early: AI responses change when new sources appear, sentiment shifts, or old controversies resurface. Get alerts when citation patterns change suddenly, before they impact the way you’re perceived by stakeholders.
Measure your progress: From media monitoring to full media intelligence
Lumina AI View is built on the principle that insights get stronger with repeated measurement. To help you maintain a clear view of your reputation, our proprietary scoring system provides regular updates that show you:
Evolving trends in how sources cite your organisation
Competitive standing and benchmark metrics
Where models differ in information presented, and sources cited
Whether you run it weekly, on-demand, or whenever you need a check-in, patterns will emerge, trends will become clear, and you will build a baseline that makes any sudden narrative changes both comprehensible and the prerequisite to action.
Lumina AI View is part of Lumina AI, a comprehensive suite of AI tools built specifically for communicators. Our Lumina suite evolves traditional media monitoring into narrative intelligence, enabling you to truly understand how perceptions form, evolve, and impact your reputation.
Get in touch to register your interest and see what Lumina AI View can do for you.
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Blog
Introducing Lumina AI View: AI Visibility Built for PR & Comms
Lumina AI View, the latest in Isentia’s AI suite, is trained on PR & comms workflows to help you understand what AI knows about you — and how it learned it.