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Blog post
June 24, 2019

The next eco trend: sustainability

How is your organisation playing its part?

Sustainability – a global topic of discussion. In a world where phrases like ‘global warming’ are thrown around as commonly as ‘fancy a cuppa?’, it should come as no surprise that the sustainability movement is more prevalent than ever.

The war on plastic – the latest in the ‘war on’ trend, has many pubs and bars removing plastic straws from their venues and giant supermarket chains, Coles and Woolworths remove single-use plastic bags from their checkouts. In Australia alone, we use 9 billion of single use plastic bags a year. That’s 10 million every single day with only 25 million people! Until 2018, Australia had been sending its recyclable waste to china and since China have refused to further accept this waste, it has sent the waste management industry into a tailspin and placing further pressure on governments to act.

Sustainable initiatives

There has been a rise in sustainable initiatives over the years, be it from reducing the use of plastic in various capacities i.e. hotels and pubs and supermarkets removing single use plastic bags, reusable cups schemes or the implementation of recycling deposit vending machines, organisations are raising overall awareness of ways to operate more sustainably. These initiatives also provide an excellent opportunity for policy-makers, organisations including local businesses, non-government organisations and community groups to showcase and implement new sustainable ideas, products and services.

Reusable cup scheme

Providing a simple solution to the war on plastic – many cafes now provide a discount on beverages when customers use their own reusable cups. Contrary to popular belief, coffee cups are not recycled due to the inside lining having a plastic film making them notoriously difficult to recycle. Now with many size and colour options, BYO cups are the latest eco trend.

Smart recycling

Playing their part with promoting sustainability, the Australian government has implemented a deposit return scheme to collect plastic bottles and cans through reverse vending machines. With more than 5,500 across Australia, these vending machines provide the ultimate solution for optimal resource productivity, believing a healthy environment comes from the smart use of materials around us.

Policy-makers

In the past, policies have focused on existing problems within the landfill and recycling industries, however the root of the problem tends to be overlooked: the generation of waste. Implementing effective policies could reduce excessive packaging by encouraging organisations to rethink their product management process and delivery.

Without evidence, policy-makers fall back on intuition, ideology or, at best, theory alone – and many policy decisions have been made in those ways. Given the complexities and interdependencies in our society and economy, and the unpredictability of people’s reactions to change, the resulting policies can go seriously astray. Strong and consistent leadership from policy-makers is required in order to achieve a low-waste and sustainable society.

Can the beauty and fashion industry become more sustainable?

Sustainability has come to the forefront within the beauty industry – green is now the new black. Whether sustainability has always been part of the corporate DNA or not, corporations are falling over themselves to demonstrate to customers they are not only ecologically conscious, but also increasingly ethical. Beauty companies have historically received much criticism for unethical and non-environmentally friendly business practices that include animal testing, unsustainable sourcing and chemical pollution.

Corporate social responsibility & sustainability initiatives vary greatly in the beauty industry. Several beauty companies, especially large multinationals, take a holistic approach to sustainability which enables them to tackle various issues simultaneously. Such companies are lowering the environmental impact of their cosmetic products by using greener formulations, reducing packaging and also cutting greenhouse gas emissions, waste, energy & water consumption; they are also looking at social dimensions, such as ethical supply chains and corporate philanthropy.

To outsiders, fashion is not known for championing political, environmental or social causes. However, as one of the world’s most powerful industries – and a platform with the power to influence how consumers think and act – the fashion industry has the opportunity to create real and sustainable change.

Second to oil, fashion and textiles is the most polluting industry in the world with every stage in a garment’s life threatening the environment. It can take more than 20,000 litres of water to produce 1kg of cotton, equivalent to a single t-shirt and pair of jeans. Up to 8,000 different chemicals are used to turn raw materials into clothes, including a range of dyeing and finishing processes. For clothing items that don’t sell or go out of style they will more often than not be discarded in giant landfills.

As there is more awareness around sustainability and initiatives, businesses can lead this environmental and social change with their ability and willingness to experiment those initiatives and act quickly to deploy them. CEOs and executive teams are increasingly asking for help on how they can make a tangible difference – moving beyond ‘why should we’ to ‘what can we do’ to benefit customers, employees, investors and the environment. This is where PR agencies have also stepped in, providing assistance with making businesses better through identifying what needs to be done, then creating sustainable strategies and programs to have an impact and deliver results. 

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The Australian Competition and Consumer Commission has published anti-greenwashing guidelines for businesses making environmental and sustainability claims. Despite these efforts, media coverage of greenwashing, particularly focusing on senate inquiries and regulatory court cases against major offenders, continues to expose brands and industries stretching the truth in their sustainability messaging. This exposure is causing a growing disconnect between consumers and corporations, as audiences increasingly call out misleading practices and question the authenticity of corporate sustainability claims.Isentia’s sister brand, Pulsar conducted recent research exploring media and public discourse around sustainability. Part of this report examines how greenwashing is covered in the news and on social media, particularly in relation to the broader sustainability discourse. Let’s investigate those themes in more depth here.

Social media data is decreasing while online news activity re-engages, indicating incident-led conversations. Regulatory bodies like the ACCC, and state and federal governments are tackling greenwashing by identifying major corporate offenders and their misleading actions, such as 'recyclable' packaging, carbon credit misuse, lack of transparency in fossil fuel investments, and exploitation of government climate programs. Audience conversations often align with news coverage on these matters.
The term in Australia particularly gained traction among social audiences around November 2022 when the UN called out the Australian government for allowing the use of carbon offsets in corporate emissions reduction strategies. News of the apparent collusion between the government and large corporations has caused public faith and trust in both to dwindle. As these stories emerge, Australia's positive sustainability impact on the international stage is significantly undermined.

https://twitter.com/janegarcia/status/1591662729664004099

When we look at which sectors are most discussed within the greenwashing topic, energy, finance, and food take the lead.

Much of the discussion regarding the energy and finance sectors emphasises their interconnectedness, particularly the investment by financial institutions, including super funds, in environmentally harmful industries. Despite some super funds claiming to offer options that avoid unsustainable investments, reports have revealed that they collectively hold millions of shares in the fossil fuel industry. 

Many industries are being criticised for using carbon credits, such as REDD+ offsets, to appear more sustainable. Advertising, marketing, and public relations also play a significant role in promoting misleading sustainability initiatives, thereby contributing to greenwashing. However, stakeholders are aware that the advertising and communications industries have a huge impact on the profitability and success of an industry or product. The European Union’s Product Environmental Footprint classification system, for example, has been criticised by Australia’s wool industry for being unfair to wool products and for greenwashing. This, they argue, not only undermines the pursuit of a green transition within fashion but also damages a vital industry.

Mercer stands out as a most mentioned brand within the topic of greenwashing. This is due to ASIC pursuing a civic penalty case against them which alleged they misled members about its sustainability investments. This is groundbreaking for audiences to witness as it would be the first time the consumer watchdog has taken a company to court for alleged greenwashing.

https://twitter.com/BillHareClimate/status/1630404986130808833

Much of the conversation focuses on misinformation and lack of transparency in communication and marketing. Certifications like Fair Trade are being questioned, particularly for products like chocolate, and eco-certification for farmed salmon. It particularly muddies the waters for political figures when they get entangled with brands coming under scrutiny for such greenwashing.

https://twitter.com/JosieMcskimming/status/1750987402691362858

Furthermore, some companies feature in the media conversation due to their involvement in a senate enquiry initiated in March 2023, with a report expected by June 28th this year. 

Analysis of the ANZ reveals a shift in mindset, with consumers emphasising individual actions for solutions like composting or guerilla campaigns on mislabelled environmentally friendly salmon products. Grassroots and individual activism leading to actions like divestment from conflicting companies. Community groups like uni student clubs showcase how groups with shared values and experiences can make noise and incite change with how universities invest. However, there are ongoing debates as to whether it’s the role of sectors like higher education or Super Funds to prioritise the environmental implications of their decisions.

The rise in curiosity around greenwashing highlights the growing consumer demand for transparency and genuine sustainability from brands. As regulatory scrutiny and public awareness increase, brands must ensure their sustainability claims are genuine or face reputation damage.

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Blog
The Eco-Spin Cycle: how brand’s sustainability claims come out in the wash

Regulators are cracking down on corporate greenwashing, but what does media discussion reveal about its impact on brand-consumer relations?

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As the spotlight on sustainability intensifies year by year, it has become a focal point for legislators, media entities, and audiences worldwide.

This dynamic environment demands that brands and institutions elevate their standards in messaging and actions, holding them accountable like never before. For professionals in the PR & Comms realm, it is imperative to grasp not only how sustainability is being discussed but also the potential pitfalls, such as greenwashing, and gain a profound understanding of the diverse audiences receiving these messages.

Explore over 20 beautifully crafted pages of data visualisation that illuminate audience insights sourced from social media, news outlets, and search engines. Gain valuable perspectives on how one of the defining issues of our time is being discussed and understood.

Our exploration of this crucial topic delves deep into uncovering insights that are indispensable for crafting effective strategies, both tactical and long-term:

-Unraveling trends in the sustainability conversation

-Assessing brand & industry reputations

-Navigating greenwashing & misinformation

-Understanding the diverse audiences of sustainability

To access these insights, simply fill in the form

Download now

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Blog
Sustainability: Mapping the Media & Public Conversations

From accusations of greenwashing to the role of misinformation, we explore the comms landscape around sustainability.

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