Blog post
October 2, 2024

Pulsar Group Achieves ISO 27001 Compliance for Isentia Platform

We are thrilled to announce that Pulsar Group has successfully achieved ISO/IEC 27001:2022 certification for Isentia Platform! 

This significant milestone underscores our commitment to protecting data and delivering the highest standards of information security.

What is ISO 27001?

ISO/IEC 27001:2022 is the latest version of the international standard which specifies the requirements for creating, implementing, maintaining and improving an Information Security Management System (ISMS). 

An ISMS provides a systematic approach to managing sensitive company information, ensuring its confidentiality, integrity, and availability.

Why ISO 27001 Matters

In today’s digital world, where cyber threats are increasing, data security is more important than ever. Achieving ISO 27001 compliance shows our commitment to safeguarding client data by following internationally recognised best practices.

This certification completes the integration journey of Isentia Platform into the Pulsar Group ISMS, with measures in place to monitor controls, identify risks, and protect client information. It confirms that we have passed an independent audit, verifying our systems and processes are strong and meet stringent requirements.

Our Chief Technology Officer, Josh Lewis, shared their thoughts on this achievement:

“Achieving ISO 27001 compliance showcases our global team’s dedication to building and integrating central controls across distributed systems. It reflects our commitment to prioritising the security of our product development, systems, and clients’ data.”

Head of Information Security and Privacy, Adam Palmer, also emphasised the importance of this achievement:

“Obtaining the ISO 27001 certification for Isentia Platform reinforces Pulsar Group’s commitment to maintaining the highest level of security in every aspect of the organisation. I’m proud of our international team’s work in achieving this recognition.”

What’s Next?

While achieving ISO 27001 compliance is a significant accomplishment, it’s just the beginning of our ongoing commitment to information security and data privacy. 

Isentia Platform will continue to monitor and improve our security practices to adapt to new challenges and maintain high standards. We will continue enhancing our management system and plan to implement other standards like ISO 9001.

We want to thank our incredible team for their dedication and our clients for their trust and support. This achievement is a shared victory, and we look forward to continuing our journey together, providing you with secure, reliable, and innovative solutions.

For more information, visit our new Trust Centre: 

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Audiences have quietly moved from giving leaders — CEOs and operational leaders — the benefit of the doubt to actively scrutinising them. Smarter communication leaders have realised that content with proof and evidence, over anything performative, is much more valued by audiences.  

Our latest report analyses how top communications leaders are discussed by audiences online and reveals what actually earns trust and reputation in an age of scrutiny.

In the report, we unpack how:

  • Comms leaders' online presence is affected because of increased audience scrutiny
  • Operational leaders out-communicate CEOs and audiences read them as more authentic
  • Proof, people, and place are prioritised in comms leaders' posts — that in turn deepens trust the most
  • Isentia’s AI-built suite of tools can help uncover the right story for the comms leader of today

To access the full report, fill in the form below:

Discover our Lumina AI suite here.


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Blog
How can leaders communicate in an age of scrutiny?

This report analyses how comms leaders are constantly adapting their content online as a result of increased audience scrutiny – in order to earn trust and maintain reputation.

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There is a new frontier where public perception is shaped: Large Language Models. Right now, LLMs are answering critical questions about your organisation. What are they saying? And more importantly, which sources are shaping those answers?

To navigate this landscape, public relations professionals don't need generic tools, but rather technology that speaks their language, and addresses the realities of a changed media and informational landscape.

That is why we're unveiling Lumina AI View, the latest addition to our intelligent suite of AI tools from Isentia. Trained specifically on the workflows and challenges of modern PR & communications, Lumina AI View helps you understand exactly what AI knows about you, and how it learned it.

A new standard for AI visibility

AI View tracks your citation strength and source quality alongside those of your competitors, giving you a clear view of where you hold authority and where you have gaps.

Lumina AI View maps your AI reputation from the ground up, allowing you to:

  • See which sources matter: When tools such as ChatGPT or Gemini discuss your organisation, which outlets do they cite? Track your source footprint over time and view the impact of key target media on how you’re discussed. We measure your citation strength and source quality alongside those of competitors, giving you a clear view of where you have authority and where you have gaps.
  • Gain industry-specific insight: Your competitors get cited from Financial Times and Bloomberg. You get cited on Reddit. Each brings opportunity – and risk. Discover how you measure up against industry standards, and target the sources that actually influence how AI represents you.
  • Catch narrative shifts early: AI responses change when new sources appear, sentiment shifts, or old controversies resurface. Get alerts when citation patterns change suddenly, before they impact the way you’re perceived by stakeholders.

Measure your progress: From media monitoring to full media intelligence

Lumina AI View is built on the principle that insights get stronger with repeated measurement. To help you maintain a clear view of your reputation, our proprietary scoring system provides regular updates that show you:

  • Evolving trends in how sources cite your organisation
  • Competitive standing and benchmark metrics
  • Where models differ in information presented, and sources cited 

Whether you run it weekly, on-demand, or whenever you need a check-in, patterns will emerge, trends will become clear, and you will build a baseline that makes any sudden narrative changes both comprehensible and the prerequisite to action.

Lumina AI View is part of Lumina AI, a comprehensive suite of AI tools built specifically for communicators. Our Lumina suite evolves traditional media monitoring into narrative intelligence, enabling you to truly understand how perceptions form, evolve, and impact your reputation.


Get in touch to register your interest and see what Lumina AI View can do for you.

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Blog
Introducing Lumina AI View: AI Visibility Built for PR & Comms

Lumina AI View, the latest in Isentia’s AI suite, is trained on PR & comms workflows to help you understand what AI knows about you — and how it learned it.

Ready to get started?

Get in touch or request a demo.