Blog post
February 5, 2025

Isentia secures ISO certifications to become leader in enterprise-ready media insights

In this evolving media landscape, Isentia has established itself as a leader in secure media intelligence solutions by achieving the ISO/IEC 27001: 2022 certification, demonstrating highest standards in information security. Additionally, we earned the ISO 9001 certification for our Quality Management System for the third consecutive year. This has ensured we are insights-driven, enterprise ready and ISO-certified when we serve our 1000+ clients.

Commitment to consistent quality and process efficiency

ISO 9001 is more than just a certification—it is a testament to our dedication to delivering reliable and high-quality services. Our streamlined workflows ensure accuracy and timeliness, while our customer-centric approach ensures that your needs drive our processes. Regular audits and continuous monitoring mean that we are always refining our methodologies to meet and exceed global standards. This dedication translates into seamless, efficient, and effective solutions for managing your media and communication strategies.

Elaborating on this achievement, Joanna Arnold, CEO of Pulsar Group and Isentia APAC, shared her thoughts around how security and confidentiality of internal systems and clients’ data is a priority:

“Cybersecurity is only becoming more important to audiences across Southeast Asia, and that’s why we’re delighted to have passed our ISO accreditation.”

Measuring what matters: The Media Impact Score (MIS)

Beyond achieving the certifications, Isentia continues to innovate with the Media Impact Score (MIS), a best-practice methodology that assesses the true influence of your media coverage.

Unlike outdated metrics like Advertising Value Equivalency (AVE), MIS integrates both quantitative and qualitative factors—such as tone, audience reach, and content prominence—to provide an accurate and actionable measurement of media impact. This ensures that PR and marketing professionals can make data-driven decisions based on reliable insights.

Advanced media analysis with customisable metrics

The power of MIS lies in its adaptability. Whether you want to assess leadership visibility or track key message penetration, our methodology is flexible enough to align with your strategic objectives. By incorporating audience size, media influence, and tone analysis, MIS provides a clear and measurable benchmark for evaluating the success of your communications strategy. It also seamlessly integrates across traditional and digital media platforms, offering a holistic view of your media footprint.

Quality control and data integrity at the core

Our commitment to quality extends beyond process management to the integrity of our data. Our dedicated team of media analysts ensures consistency through rigorous manual reviews, access to historical data archives, and strict quality control measures. A structured codebook guides our analysis, guaranteeing objectivity and accuracy across all reports. This approach ensures that our clients receive insights that are not only precise but also actionable for strategic decision-making.

Elevate Your Communications with a Trusted, Certified Partner

At Isentia, we understand that effective media intelligence goes beyond data collection—it’s about delivering strategic value through accuracy, customisation, and quality assurance.

Our ISO 9001 certification, combined with the cutting-edge MIS methodology, empowers PR and marketing professionals to make informed decisions with confidence. Partner with us for insights-driven, enterprise-ready solutions that set new benchmarks in quality and impact measurement.

This achievement is a significant milestone, but our work doesn’t stop here. At Isentia and Pulsar Group, we remain committed to ensuring top-tier security and product quality standards, safeguarding our clients and keeping their interests paramount.


Want to catch up to our latest insights and reports? Contact nikita.gundala@isentia.com to learn more.

Share

Similar articles

object(WP_Post)#8035 (24) { ["ID"]=> int(50464) ["post_author"]=> string(2) "75" ["post_date"]=> string(19) "2026-10-19 01:20:16" ["post_date_gmt"]=> string(19) "2026-10-19 01:20:16" ["post_content"]=> string(32656) "
A weekly tracker tracing the stories, figures and policies driving media and social coverage in the 2026 New Zealand General Election across Online News, TV, Radio, Newspaper, Magazine, X, Facebook, Instagram, TikTok, Threads and Forums. This edition covers conversations and coverage from 8th - 15th October, highlighting what’s shaping the election conversation.

1. Election Conversation

18,417
total mentions this week
4,479 media13,938 social

Media = news coverage. Social = all public posts across X, Facebook, Instagram, TikTok, Threads and Forums - everyone posting, not just media outlets.

2. Media Issue of the Week

Green and Te Pāti Māori MPs Draw Criticism Over Meeting With Mongrel Mob Members

Greens / Te Pāti Māori112 media items · 116 social posts

Candidates and sitting MPs from the Green Party and Te Pāti Māori attended a meeting with Mongrel Mob members at a gang address. When photographs from the meeting were shared on social media, the response from commentators and rival parties was swift and largely critical.

This was not the week's highest-volume story, accounting for only 112 of 4,479 media items (2.5%, after filtering out unrelated international content) and 116 of 13,938 unique social posts (0.8%, after collapsing retweet/repost duplicates down to one count per message), well below the volume generated by ongoing leaders' debate coverage, which totalled 1,125 media items. Two independent methods nonetheless support treating it as a genuine, separable story: an exact keyword count aligns closely with an unsupervised clustering analysis of the entire media population, which identified it as a distinct 47-item cluster - smaller than general campaign coverage and several specific policy announcements, but clearly distinguishable from them. What sets the story apart is the intensity of the reaction rather than its scale: 72% of social commentary on the topic was negative, the most one-sided sentiment recorded for any subject this week, and the average post attracted roughly 5.7 times the typical level of engagement. Taken together, these figures point to a genuine public reaction concentrated on social platforms, and the episode provides National and ACT with a law-and-order narrative that may continue into coming weeks. It has not been linked to a tracked party policy below, as it reflects a matter of conduct rather than a policy position.

3. What's happening across media and social?

4,479 media items · 13,938 social items · share of each channel's own conversation, so the two bars are directly comparable

"Social" is all public posts across X, Facebook, Instagram, TikTok, Threads and Forums - not just media organisations' own accounts.

MediaSocial
Issues
Cost of Living
Media
15.8%
Social
22.7%
Economy & Jobs
Media
19.4%
Social
17.5%
Health
Media
11.7%
Social
9.9%
Infrastructure & Transport
Media
11.4%
Social
5.2%
Law & Order
Media
5.3%
Social
10.6%
Parties
National
Media
30.9%
Social
27.5%
Labour
Media
25.3%
Social
21.6%
NZ First
Media
14.7%
Social
21.5%
Greens
Media
14.1%
Social
20.4%
ACT
Media
6.8%
Social
6.4%

The most active commentary this week came from Sean Plunket, the Chris Chang and Tova O'Brien pairing, and John MacDonald.

By follower reach, the most prominent social accounts posting about the election this week were major outlets' own accounts - the New Zealand Herald, 1News, RNZ, Stuff and Radio Tarana - alongside the official Labour Party account. Individual leaders' personal accounts posted actively but with smaller followings than these outlet and party accounts.

The Greens continue to receive disproportionately greater attention on social media relative to traditional news coverage, accounting for 20.4% of social party conversation compared with 14.1% in media coverage - roughly 1.4 times the media share.

Law and order shows a similarly pronounced gap between channels this week, accounting for 10.6% of social conversation compared with 5.3% in the news. This is consistent with the public reaction to the Mongrel Mob meeting, which appears to have generated considerably sharper engagement on social platforms than mainstream coverage volume alone would suggest.

4. Party Share of Conversation

1. National33.1%
2. Labour26.6%
3. NZ First20.6%
4. Greens19.7%

Shown for the four largest parliamentary parties (National, Labour, Greens, NZ First); ACT, Te Pāti Māori and TOP are tracked elsewhere in this report but not included in this chart, so these shares sum to 100% of the four shown, not of all tracked parties. Share of conversation measures attention and mentions only - it is not polling and should not be read as an indication of electoral success.

5. Top candidates this week

1. Winston Peters1,931
2. Christopher Luxon1,631
3. Chris Hipkins1,466
4. David Seymour916
5. Chloe Swarbrick561

Winston Peters leads the rankings this week, a shift driven primarily by a widely circulated moment in the minor-party leaders' debate in which he described diversity as "a weakness rather than a strength" while delivering a pointed critique of the left-leaning bloc. Christopher Luxon and Chris Hipkins follow closely behind as the campaign moves into its final weeks, while David Seymour and Chloe Swarbrick complete the top five, each drawing attention largely through their parties' own policy announcements this week.

6. Election Issues

Top 4 themes this week

Economy & Jobs3,014
Cost of Living2,901
Health1,789
Infrastructure & Transport1,508

What's driving conversation about each party?

Each major party's top-ranked issues this week, by real topic volume in their social conversation (after excluding other parties' names, individual people, and procedural or horse-race chatter), with how that conversation leaned

NegativeNeutralPositive
National
Cost of living · 86 items
Neg 46.5%Neu 31.4%Pos 22.1%
Tax reform · 34 items
Neg 44.1%Neu 52.9%Pos 2.9%
Fiscal plan · 42 items
Neg 38.1%Neu 57.1%Pos 4.8%
Labour
Cost of living · 88 items
Neg 30.7%Neu 36.4%Pos 33%
Fiscal plan · 47 items
Neg 55.3%Neu 34%Pos 10.6%
Economy · 70 items
Neg 34.3%Neu 48.6%Pos 17.1%
Greens
Wealth tax · 41 items
Neg 53.7%Neu 34.1%Pos 12.2%
Cost of living · 43 items
Neg 27.9%Neu 41.9%Pos 30.2%
Jobs · 112 items
Neg 34.8%Neu 33.9%Pos 31.2%
ACT
Fiscal plan · 24 items
Neg 50%Neu 37.5%Pos 12.5%

Volume and sentiment above are based on social media data only.

7. Issues to Watch

  • The meeting between Green and Te Pāti Māori representatives and Mongrel Mob members represents a reputational risk for both parties heading into the final weeks of the campaign. Whether National and ACT are able to sustain this as a law-and-order narrative through to the 7 November election is worth monitoring closely.
  • Labour's fiscal plan issue recorded the most negative social sentiment of any tracked policy this week, at 55.3% negative, followed by Greens' wealth tax at 53.7% and ACT's fiscal plan at 50.0%. All three touch on tax, spending or fiscal policy specifically, suggesting the fiscal debate is where social sentiment is running most negative across the board this week, rather than any one party facing an isolated problem.
  • Social media discussion of the Greens continues to centre on polling performance and tactical voting considerations rather than policy substance. Coalition and tactical-voting framing accounts for 12.7% of their social conversation this week, compared with just 2.2% focused specifically on their wealth tax proposal - a pattern that has now held for three consecutive weeks. Whether that balance shifts as the campaign enters its final stretch would be worth tracking.

If you want to find out more about how Isentia can help you understand the NZ media landscape, please reach out to us here.

" ["post_title"]=> string(83) "NZ Election 2026: Mongrel Mob Controversy, Fiscal Policy and Greens on social media" ["post_excerpt"]=> string(156) "Explore New Zealand’s 2026 election conversation, from the Mongrel Mob meeting controversy and law and order to reactions to Labour’s capital gains tax." ["post_status"]=> string(7) "publish" ["comment_status"]=> string(4) "open" ["ping_status"]=> string(4) "open" ["post_password"]=> string(0) "" ["post_name"]=> string(49) "nz-election-2026-mongrel-mob-fiscal-policy-greens" ["to_ping"]=> string(0) "" ["pinged"]=> string(0) "" ["post_modified"]=> string(19) "2026-10-19 01:20:22" ["post_modified_gmt"]=> string(19) "2026-10-19 01:20:22" ["post_content_filtered"]=> string(0) "" ["post_parent"]=> int(0) ["guid"]=> string(32) "https://www.isentia.com/?p=50464" ["menu_order"]=> int(0) ["post_type"]=> string(4) "post" ["post_mime_type"]=> string(0) "" ["comment_count"]=> string(1) "0" ["filter"]=> string(3) "raw" }
Blog
NZ Election 2026: Mongrel Mob Controversy, Fiscal Policy and Greens on social media

Explore New Zealand’s 2026 election conversation, from the Mongrel Mob meeting controversy and law and order to reactions to Labour’s capital gains tax.

object(WP_Post)#12168 (24) { ["ID"]=> int(50341) ["post_author"]=> string(2) "75" ["post_date"]=> string(19) "2026-10-08 11:53:50" ["post_date_gmt"]=> string(19) "2026-10-08 11:53:50" ["post_content"]=> string(26341) "

A weekly tracker tracing the stories, figures and policies driving media and social coverage in the 2026 New Zealand General Election across Online News, TV, Radio, Newspaper, Magazine, X, Facebook, Instagram, TikTok, Threads and Forums. This edition covers conversations and coverage from 1st – 8th October, highlighting what’s shaping the election conversation.

1. Election Conversation

21,637
total mentions this week
4,360 media17,277 social

2. Media Issue of the Week

National Proposes Drug Testing and Benefit Cuts for Jobseekers

National29 media items

National announced a five-point welfare policy: random drug testing for JobSeeker recipients (with sanctions for repeat failures), reduced payments for long-term beneficiaries, and a doubled stand-down period for repeatedly leaving jobs without good reason. Labour and the Greens called it "punching down" and "cruel"; ACT proposed going even further; Luxon defended it as "fairness" for taxpayers.

The single largest media cluster this week (183 of 600 sampled items) was generic "campaigning intensifies as election day nears" coverage. This welfare policy, while smaller by volume (29 items), is a genuine flashpoint: a specific, controversial announcement that sharply divided every major party and will likely keep generating reaction into next week.

3. What's happening across media and social?

4,360 media items · 17,277 social items · share of each channel's own conversation, so the two bars are directly comparable

MediaSocial
Issues
Cost of Living
Media
15.8%
Social
24.5%
Economy & Jobs
Media
19.4%
Social
13.4%
Housing
Media
10.5%
Social
7.7%
Health
Media
8.5%
Social
9.3%
Infrastructure & Transport
Media
9.8%
Social
7.1%
Education
Media
8.2%
Social
8%
Parties
National
Media
25.5%
Social
31.3%
Labour
Media
18.9%
Social
25.9%
NZ First
Media
18.3%
Social
17.2%
Greens
Media
10.3%
Social
20.8%
ACT
Media
11%
Social
3.9%

The Greens get more than twice the relative attention on social media as in the news. On social, the Greens are 20.8% of party conversation; in the news, they're 10.3%.

Health is a top-four issue on social but not in the news this week - Infrastructure takes its place in media's top four instead. Social conversation is tilting toward the health system while media coverage stays on economy, cost of living and infrastructure announcements.

4. Party Share of Conversation

1. National33.7%
2. Labour26.7%
3. NZ First20.7%
4. Greens18.9%

Share of conversation measures attention and mentions only - it is not polling and should not be read as an indication of electoral success.

5. Top candidates this week

1. Christopher Luxon2,301
2. Chris Hipkins2,058
3. Winston Peters1,446
4. David Seymour757
5. Chloe Swarbrick609

Luxon and Hipkins remain close at the top as the campaign enters its final stretch. Peters follows, still driven by coalition speculation. Seymour moves up to fourth on the back of ACT's economic-reform push (including floating a higher superannuation age), overtaking Swarbrick, whose fifth-place mentions continue to track the Greens' polling strength.

6. Election Issues

Top 4 themes this week

Cost of Living3,584
Economy & Jobs3,359
Housing1,846
Infrastructure & Transport1,709

How are policies landing for each party?

Each major party's most prominent specific policy, and how social conversation reacted to it

NegativeNeutralPositive
National
Infrastructure investment · 53 items
Neg 42.3%Neu 36.5%Pos 21.2%
Labour
Capital gains tax (incl. farms) · 70 items
Neg 85.5%Neu 14.5%Pos 0%
Greens
Wealth tax · 67 items
Neg 17.9%Neu 65.7%Pos 16.4%
ACT
KiwiSaver tax removal · 23 items
Neg 4.3%Neu 4.3%Pos 91.3%

Volume and sentiment above are based on social media data only.

7. Issues to Watch

  • National's welfare drug-testing policy is a fresh, sharply divisive flashpoint - the "punching down" framing from Labour and the Greens, and ACT signalling it wants to go further still, both point to more reaction next week.
  • Labour's capital gains tax remains the week's clearest negative outlier (85.5% negative on social). National's own infrastructure pledge is also net-negative this week (42.3% vs 21.2% positive), despite infrastructure announcements usually landing on safer ground than tax policy. ACT's KiwiSaver policy, by contrast, remains clearly positive (91.3%).
  • On social, discussion of the Greens is mostly about polling results and tactical voting rather than their own policy: 14% of their social conversation is coalition/tactical-voting framing (which bloc to "party vote" for), versus just 2% specifically about their wealth tax policy - their polling surge is driving attention more than their platform is.

If you want to find out more about how Isentia can help you understand the NZ media landscape, please reach out to us here.

" ["post_title"]=> string(71) "NZ Election 2026: Welfare, Greens and the policies driving conversation" ["post_excerpt"]=> string(152) "What’s shaping New Zealand’s 2026 election conversation? Explore the key policies, parties and issues driving media and social discussion this week." ["post_status"]=> string(7) "publish" ["comment_status"]=> string(4) "open" ["ping_status"]=> string(4) "open" ["post_password"]=> string(0) "" ["post_name"]=> string(69) "nz-election-2026-welfare-greens-and-the-policies-driving-conversation" ["to_ping"]=> string(0) "" ["pinged"]=> string(0) "" ["post_modified"]=> string(19) "2026-10-19 07:37:01" ["post_modified_gmt"]=> string(19) "2026-10-19 07:37:01" ["post_content_filtered"]=> string(0) "" ["post_parent"]=> int(0) ["guid"]=> string(32) "https://www.isentia.com/?p=50341" ["menu_order"]=> int(0) ["post_type"]=> string(4) "post" ["post_mime_type"]=> string(0) "" ["comment_count"]=> string(1) "0" ["filter"]=> string(3) "raw" }
Blog
NZ Election 2026: Welfare, Greens and the policies driving conversation

What’s shaping New Zealand’s 2026 election conversation? Explore the key policies, parties and issues driving media and social discussion this week.

Ready to get started?

Get in touch or request a demo.