Blog post
June 24, 2019

How will media shape the Federal Election outcome?

The Federal Election has been announced and with 33 days of campaigning we thought it would be interesting to compare the number of mentions of the political parties over the past 2 weeks. Analysis from our media intelligence has given insight into Labor having a larger volume of media coverage across all media types in comparison to other political parties.

Examining coverage, we found the ‘Election’ had been the subject of over 33,000 media items and online being the preferred media type.

In terms of political parties, Labor has had a significant number of mentions of broadcast coverage whereas the Coalition had more mentions across more traditional media such as print, during the two-week period. Overall, Labor has had a decent lead over the Coalition in the number of mentions across broadcast, online and print combined during this time.

Interestingly, social mentions over Twitter, Facebook and YouTube were more prominent with individual parliamentarians rather than mentions of political parties. These items mentioned more controversial statements or social ‘worthy’ statements which generated these mentions.

It was found the Coalition had considerably more social mentions over Labor when searching for the parliamentarian’s name or their handle. One Nation were also in the mix, with more social mentions compared to the Greens and the Nationals combined.

With the data analysis we have uncovered, could this be insight into who will win the election on May 18?

If you would like to keep up-to-date for the remainder of the Federal Election campaign, our exclusive Federal Election briefing can ensure you’re across all campaign announcements, funding commitments, policy updates and polling figures. If you would like to learn more about this service, get in touch with our team to discuss your needs.

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Labor’s pledge to introduce real increases to the minimum wage is if it wins the Federal Election, and the simmering undercurrents of a cultural war, have been the standout campaign themes this week.

The determined pursuit of fairness has been a fixture of the Australian political landscape for decades, yet cultural wars are a newer phenomenon. The idiom of today suggests workers are competing with bosses and businesses who seek to keep to salaries as low as possible. The current atmosphere of business-bashing was first introduced by the Coalition, who targeted the unpopular banking sector with extra taxes. More recently, Labor have rejected the longstanding policy framework of a globally competitive economy, dynamic labour market, and lower taxes, in favour of a social safety net.

For weeks, Opposition Leader Bill Shorten has branded the upcoming election as a "referendum on wages", putting forward the simple argument that ‘‘no Australian working full-time should be living in poverty’’. Meanwhile, the Coalition is expected to announce another round of income tax cuts ahead of the Budget.

Unions have also chimed in, with the Australian Council of Trade Unions calling for a $73 a week increase to the minimum wage over two years in the pursuit of a “living wage”. Labor quickly distanced itself from the Trade Union’s push, suggesting the final verdict should instead come from the Fair Work Commission. The core assumption for the Commission will be that the current hourly rate of $18.93 must rise – however Labor is yet to reveal any guidelines detailing how this increase would be assessed.


Unsurprisingly, the Council of Small Business of Australia pushed back, stating increased wages would force more businesses to incur payroll tax, and consequently be forced to look at ways to absorb costs; either through increased prices or cutting workers’ hours. Similar sentiments were voiced by Prime Minister Scott Morrison, who accused Labor of engaging in the politics of envy, and warning that Bill Shorten’s plans would result in the dismissal of many workers.

Most recently, the Australian Industry Group proposed a 2 per cent increase to keep wages in line with inflation, meaning the 2.23 million Australians earning $19 an hour would see just enough extra cash in their pay packets to buy an upsized meal at McDonald’s.

If the next Federal Election is truly a referendum on wages, the key question for voters should be; Are the market determined rates fair and just, or should the government intervene?

Visit www.isentia.com/your-insight-into-the-federal-election for more information or get in touch with our team to discuss your needs.

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Blog
Waging war: A look back on this weeks Federal Election chatter

Labor’s pledge to introduce real increases to the minimum wage is if it wins the Federal Election, and the simmering undercurrents of a cultural war, have been the standout campaign themes this week.

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Stay on top of the federal election coverage

During an election, the volume of media coverage on political promises and topical debates increases. This can have a positive or negative impact on your organisation.

With our comprehensive federal election briefing, you can monitor and track relevant media data to gain insight into the federal election.

Understand your organisation, your competitors, your industry and the important topics. Understand the media data that shapes each campaign day.

From policy, campaign and program announcements to funding commitments and latest polling figures we can ensure you're kept up to date.

Download your sample below or get in touch with us to today!

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Whitepaper
Your insight into the federal election

During an election, the volume of media coverage on political promises and topical debates increases greatly, which can have a significant impact on your organisation. As such, it’s imperative to monitor and track relevant media data so you can understand who’s saying what about your organisation, your competitors, your industry, and any other topic that’s important to you and your organisation.

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There is a new frontier where public perception is shaped: Large Language Models. Right now, LLMs are answering critical questions about your organisation. What are they saying? And more importantly, which sources are shaping those answers?

To navigate this landscape, public relations professionals don't need generic tools, but rather technology that speaks their language, and addresses the realities of a changed media and informational landscape.

That is why we're unveiling Lumina AI View, the latest addition to our intelligent suite of AI tools from Isentia. Trained specifically on the workflows and challenges of modern PR & communications, Lumina AI View helps you understand exactly what AI knows about you, and how it learned it.

A new standard for AI visibility

AI View tracks your citation strength and source quality alongside those of your competitors, giving you a clear view of where you hold authority and where you have gaps.

Lumina AI View maps your AI reputation from the ground up, allowing you to:

  • See which sources matter: When tools such as ChatGPT or Gemini discuss your organisation, which outlets do they cite? Track your source footprint over time and view the impact of key target media on how you’re discussed. We measure your citation strength and source quality alongside those of competitors, giving you a clear view of where you have authority and where you have gaps.
  • Gain industry-specific insight: Your competitors get cited from Financial Times and Bloomberg. You get cited on Reddit. Each brings opportunity – and risk. Discover how you measure up against industry standards, and target the sources that actually influence how AI represents you.
  • Catch narrative shifts early: AI responses change when new sources appear, sentiment shifts, or old controversies resurface. Get alerts when citation patterns change suddenly, before they impact the way you’re perceived by stakeholders.

Measure your progress: From media monitoring to full media intelligence

Lumina AI View is built on the principle that insights get stronger with repeated measurement. To help you maintain a clear view of your reputation, our proprietary scoring system provides regular updates that show you:

  • Evolving trends in how sources cite your organisation
  • Competitive standing and benchmark metrics
  • Where models differ in information presented, and sources cited 

Whether you run it weekly, on-demand, or whenever you need a check-in, patterns will emerge, trends will become clear, and you will build a baseline that makes any sudden narrative changes both comprehensible and the prerequisite to action.

Lumina AI View is part of Lumina AI, a comprehensive suite of AI tools built specifically for communicators. Our Lumina suite evolves traditional media monitoring into narrative intelligence, enabling you to truly understand how perceptions form, evolve, and impact your reputation.


Get in touch to register your interest and see what Lumina AI View can do for you.

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Blog
Introducing Lumina AI View: AI Visibility Built for PR & Comms

Lumina AI View, the latest in Isentia’s AI suite, is trained on PR & comms workflows to help you understand what AI knows about you — and how it learned it.

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Why PR and comms teams need to take LLM visibility seriously — and what to do about it

The next time a journalist, investor or potential customer wants to know about your organisation, it’s now increasingly likely they won’t Google you. They'll ask an AI.

They'll type a question into ChatGPT, Claude or Gemini, something like "Who are the leading renewable energy companies in Australia?" or "What's the best PR agency for healthcare in Singapore?" and the AI will give them an answer. The question is whether your own organisation shows up in that answer.

The implications are significant for communications professionals, whether they’re in the agency-side working with clients or in-house managing a brand. The rules of reputation and discovery are being rewritten, and there’s a new kind of playbook that we all need to adapt to. That’s what’s going to take us forward.

The shift no one saw coming, but perhaps should have

For decades, earned media has been the backbone of credibility. A strong piece in a respected outlet signalled trust, authority and relevance. This hasn't particularly changed, but the way that coverage gets used has.

Large language models (LLMs) are trained on vast amounts of publicly available content - news articles, company websites, industry reports, social media, expert commentary. When someone asks an AI a question, it synthesises all of that material into a single answer. If an organisation has a strong, consistent, well-sourced presence across those channels, it is more likely to show up. If it doesn't, it becomes invisible and is absent from the conversation entirely.

Gartner's latest predictions for Chief Communications Officers underline how serious this shift is. They forecast that as LLMs increasingly replace traditional search, PR and earned media budgets will double by 2027. What they say is that this is a communications challenge, one that requires PR expertise to build trust, secure quality coverage, and maintain consistent messaging across stakeholders.

Their research also predicts that by 2029, 45% of CCOs will be using narrative intelligence technologies to monitor reputation amid rising disinformation, a recognition that the old keyword-based approach to media monitoring simply can't keep up with the way stories now form, spread and multiply. 

The AI-generated content loop and why it matters

One of the less obvious risks in this new landscape is what happens when AI starts feeding on itself.

Catherine Arrow, Executive Director of the PR Knowledge Hub, raised this point during Isentia's recent Inside the AI Shift webinar. As she explained, "AI can identify and interpret some publicly available commentary. The difficulty is that we have to be careful about what it is actually reading. You can already see this in AI overviews where the system may refer to online discussion without digging deeply enough into whether the original sources are genuine, reliable or themselves AI-generated. So we end up with AI nested inside AI, nested inside AI."

That creates a real problem for anyone in communications. If the content landscape is increasingly populated by AI-generated material which is optimised to be found by algorithms rather than to inform real people, then the signals that LLMs rely on to build their answers become less trustworthy. Human judgement, original thinking and genuine expertise become harder for these systems to find, precisely because they're being drowned out by content that was designed to game them.

Catherine puts it simply, "People can become immune to this kind of content because it does not sound like the way we speak to each other, nor does it reflect the way genuine relationships are built. Then, when conflict or outrage is layered on top, the environment becomes even harder to interpret."

For PR and comms teams, it's not enough to produce more content. The right content needs to be produced, one that is original, expert-led, and well-placed in the channels and formats that LLMs are most likely to surface.

What this means in practice

So what does it actually look like to build LLM visibility into your communications strategy? It starts with the fundamentals, but applied with new intent:

  • Expert commentary placed in credible publications. 
  • Thought leadership that's genuinely distinctive, not a rehash of what everyone else is saying. 
  • Consistent messaging across channels. 
  • Media coverage that's authoritative enough for an AI system to treat it as a reliable source.

This is where the gap between media monitoring and media intelligence becomes critical. Monitoring tells you what's been said. Intelligence tells you how stories are forming, which perspectives are shaping them, and where your organisation sits within those narratives — including how AI systems are representing you.

Dr Nici Sweaney, Founder and Director of AI Her Way, made this distinction sharply during Isentia's AI as a New Stakeholder webinar. "What will set people apart, and what AI cannot replicate is the human lens. The judgment, the relationships, the institutional knowledge, the strategic read of a room. The organisations that lean into supporting their people to harness these tools, rather than just deploying the tools, will be the ones best placed.”

That's an important framing. The answer to AI disruption is to get clear on what only humans can do and then make sure the tools we’re using actually support that.

Staying credible when the noise is deafening

There's a temptation, when faced with a challenge like this, to throw more content at the problem – more posts, more articles, more releases. But Catherine Arrow points out the risks of that approach.

"Maintaining credibility and authenticity means being yourself and not allowing AI to suffocate your identity. That will become harder to do as digital twins, synthetic voices and other tools make it easier for organisations to use it as a mask. The real challenge is not so much maintaining credibility. It is about maintaining humanity, empathy, kindness and a genuine wish to connect with others beyond the AI-intermediated space.”

That advice matters just as much for organisations as it does for individuals. Brands that let AI do their thinking, generating bland, interchangeable content at scale, will find themselves blending into the noise rather than cutting through it. The brands that show up in LLM answers will be the ones with a clear, consistent, well-evidenced point of view.

Dr Nici Sweaney reinforced this from the operational side. "Ethical use is not about not using AI. It’s about using it with intention, honesty, and a clear sense of what good looks like on the other side.”
She was also direct about the risks of rushing in, "Don’t add new shiny AI projects on top of already overloaded teams. That creates resentment, not buy-in. Start by solving the problems people already have."

The cultural dimension

There's another layer to this that often gets overlooked and that’s the cultural one.

Catherine Arrow raised important concerns about how different AI systems can distort or flatten cultural context. Many of the most widely used models are shaped by US language, commercial assumptions and social norms. Chinese models operate within a different political and cultural framework. For organisations working across the Asia-Pacific region, it directly affects how the brand, messaging and the market are understood and represented by AI.

"Different AI systems may distort cultural context by privileging dominant languages, simplifying complex meanings, mistranslating concepts, omitting local histories or reproducing the worldview of their developers and training environments. They may flatten culture by making everything sound the same.”

For communicators operating across diverse markets, this means paying close attention to where content sits, who produced it, and whether the AI systems the audiences are using can actually interpret it with the nuance it deserves.

Where Isentia's platform fits with its new toolkit for AI visibility

This is precisely the challenge that Isentia's Lumina suite was built to address. Lumina is an intelligent suite of AI tools trained on the language, workflows and realities of modern public relations and communications, designed to empower, not replace, the human element of communications strategy.

Isentia's Lumina AI View feature will allow organisations to track how their brand, competitors and key topics are described by leading LLMs, with auditable claims, citations and transparency with regards to the sources. It's the difference between wondering whether AI is getting your story right and actually being able to see for yourself. These aren't generic AI features bolted onto a monitoring tool. They're intelligence systems built for the way communicators actually work.

The bottom line

The communications landscape has shifted. AI isn't just a tool the team might use, it's a stakeholder in its own right, actively shaping how an organisation is discovered, understood and evaluated.

For PR and comms professionals, the priorities are to ensure experts, commentary and evidence are placed widely enough for LLMs to find them and include them in their answers. Intelligence is imperative and required to how narratives are forming across both traditional media and AI platforms. All of this needs to be done without losing the human credibility that makes communications worth paying attention to in the first place.

As Dr Nici Sweaney put it, "The people who get the most from AI aren’t the ones who use the most tools, they’re the ones who understand their work deeply enough to know exactly where AI can add the most leverage."

That's the opportunity. The question is whether we’re set up to take it.


To explore how Isentia's Lumina suite can help your team navigate AI visibility, get in touch or discover Lumina.

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Blog
If AI can’t find you, neither can your stakeholders

We explore why LLM visibility should be a priority for PR and comms teams — and why harnessing AI, not just deploying it, is what matters.

Ready to get started?

Get in touch or request a demo.