Whitepaper
June 20, 2019

How social listening can contribute to an effective user experience strategy

Is your organisation’s user strategy effective?

An effective user experience strategy is the intersect between a company’s capabilities and users’ needs

In this whitepaper, we explore how social listening plays a role in constructing UX strategies.

Using the case study of Fitbit, find out how the design thinking process can be improved by leveraging on insights drawn from social media.

Fill out the form below to get the full report

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