Australia’s Infrastructure: Making Cities Resilient
Australia’s infrastructure and population are constantly growing and as well as being a resilient economy, the expectations of quality infrastructure and connectivity for a better quality of life are increasing. Infrastructure also provides the opportunity for leading companies to finance, construct, own and operate infrastructure assets.
The issue in Australia – most of the infrastructure required to be built are in complex cities and are in highly urbanised environments and with this comes significant environmental issues, planning issues and community issues. It also means that solutions to these problems are expensive and developers and governments are finding it difficult to fund the expensive infrastructure projects. The rise in discussions around future cities has increased by 175 per cent with conversations being had around the Australian government improving productivity and liveability of the nation’s largest cities as they grow over the next 30 years.
In this whitepaper we explore the various infrastructures within Australia including transport, water, energy and telecommunications to understand their current status, the effects each sector is having on the environment and analyse the role media plays.
Loren is an experienced marketing professional who translates data and insights using Isentia solutions into trends and research, bringing clients closer to the benefits of audience intelligence. Loren thrives on introducing the groundbreaking ways in which data and insights can help a brand or organisation, enabling them to exceed their strategic objectives and goals.
The early start of the bushfire season is being raised by the fire authorities as a serious concern. With another summer of record high temperatures still to come and no sign of the drought breaking, the bushfires have sparked the use of terms such as crisis, emergency, unprecedented and historic in the media. But bushfires in Queensland are not unusual and the subject of climate change being a contributor is also a hot topic.
In this blog, we delve deeper into these topics by analysing the media coverage around the Queensland bushfires and climate change.
In the past year, “bushfire,” “Queensland” and related keywords returned close to 174,000 mentions.
Throughout November and December 2018, we saw a spike in mentions predominantly across Broadcast. During this time, the media communicated great concern over an early start to the fire season and the lack of rain that was expected in the coming weeks and months.
Interestingly, the number of mentions from these months combined equates to less than the number of mentions that have happened in September 2019. These figures tell a story with emphasis being placed on the severity of the bushfires, the surrounding issues around climate change and the government’s response.
Media mentions for “bushfires," Queensland” and related terms from September 2018 to September 2019
The current landscape
Queensland has been facing it’s most catastrophic bushfire season in recorded history - with more than fifty bushfires burning at one time. The Bureau of Meteorology’s data on climate change shows that rising temperatures have been evident since the beginning of the 20th century and have been gaining momentum with rising carbon emissions year on year.
This year, a warming climate has contributed to the early fire season. With an unusually dry winter, very little rainfall and above average temperatures, weather conditions like these have not been seen so early in Spring. Vegetation such as rainforests are now flammable thanks to a drier and hotter climate. These conditions are also putting more people at risk with health issues as well as fires threatening people's homes.
The drought that’s now across much of the eastern seaboard has set the scene for more frequent and intense fires this summer. Currently, approximately 98 per cent of New South Wales and 65 per cent of Queensland are drought affected. Many towns in regional New South Wales and southern Queensland are having to get water supplies transported to them to avoid water shortages.
The warming climate has also increased the possibility of bushfires burning in different states simultaneously. Due to this, the paradigm to a strategic firefighting plan is required whereby states will need to resource their own fires as the resources aren’t available to lend a helping hand.
The economic effects
Despite the numerous bushfires that have happened in recent weeks, politicians have been insisting that climate change isn’t relevant to this year’s fire season.
Climate scientists advise this is a dangerous approach and Queensland's summer of disasters is evidence that climate change will take an economic toll on taxpayers.
Bushfires and floods have been ravaging Queensland over the past three months and if natural disasters continue, the State Budget is estimated to take a hit of at least $1.5b.
The government has made disaster recovery payments available for eligible residents, where up to 13 weeks of income assistance can be claimed for those affected by natural disasters.
Global climate strike
Strikes for climate change have been prominent on a global scale with ‘Strike for Climate’ rallies that have taken place in multiple cities around the world. The first rallies took place Friday 20th September 2019 and continued until Friday 27th September. During the week period, there were over 16,000 media mentions on the subject with 84 per cent of these mentions made online. These numbers depict just how prominent the subject of climate change is in the media.
In the below, we see the dispersion of mentions about the climate change strikes across Broadcast, Print and Online news.
Media mentions for “Global Climate Strike” and related terms from September 20 - September 27 2019
These strikes were brought on after Swedish teenage activist, Greta Thunberg started to raise global awareness of the risks posed by climate change. She wanted to put pressure on politicians to be held accountable for their lack of action on the climate crisis.
Within Australia, hundreds of thousands of school students walked out of classrooms and rallied for action to be taken. The September strikes followed strikes that were held in March this year where over 150,000 people marched in Australia and 1.5million world wide.
Australia was one of the first countries in the world to join the global climate strike protests, with hundreds of thousands rallying in countries around the world. In capital cities around Australia, people prepared signs and chanted slogans in favour of swift climate action.
In Australia protesters want the Federal Government to commit to:
No new coal, oil or gas projects
100 per cent renewable energy generation and exports by 2030
Funding for "a just transition and job creation for all fossil-fuel industry workers and communities"
Looking to the future, it will be interesting to see how government bodies around the world respond to the rallies, to the changing climate and the effect they are having on the environment and community.
If you would like to learn more about the media coverage about this topic or anything media intelligence related, get in touch with us today.
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Blog
The burning issues: bushfires and climate change
The early start of the bushfire season is being raised by fire authorities as a serious concern. Predicted to be another summer of record high temperatures with no sign of the drought breaking, their presence have sparked concern within the media and ignited debates over the role climate change plays with fires.
As communications professionals look toward 2026 planning sessions, one question dominates the conversation - How can we use AI in a safe, scalable, and sustainable way?
Behind this question often lies the hope for an "AI easy button"—a one-click solution for complex measurement challenges. However, as discussed in our recent APAC webinar, the real opportunity lies not in automating old metrics, but in architecting a smarter era of measurement.
Hosted by Russ Horell, Isentia’s Chief Revenue Officer for APAC, the session featured deep dives from two industry leaders who've contributed immensely to research and planning: Ngaire Crawford (Director of Insights, ANZ) and Prashant Saxena (VP of Research and Insights, SEA). Together, they unpacked the transition from using insights and converting them into strategic, measurable storytelling.
Here are the key takeaways from the discussion.
1. From experimentation to transparency
If 2024 and 2025 were the years of "playing in the sandbox," 2026 is set to be the year of transparency.
Ngaire Crawford emphasized that while AI is incredible at summarising data and recognising patterns, it does not automatically generate insight. As we integrate these tools, the focus must shift to methodological integrity—understanding the source data, the structure, and the limitations of the models we use.
"Models are really good pattern finders. But they don't necessarily set what good looks like, or understand the consequences of being wrong. And the antidote to that is always going to be good design." – Ngaire Crawford
2. "More data, better insight" is the misconception
A major misconception remains that feeding AI endless amounts of data will naturally result in better answers. In reality, without the right framework, more data often just creates more noise.
Prashant Saxena warns against the "sameness" that AI can generate. If everyone uses the same models on the same big data sets without specific objectives, they will get similar, generic answers. The role of the insights professional is evolving from descriptive reporting to strategic storytelling—using judgment to break through the "echo chamber" of AI validation.
3. Kill, keep, create: redefining our metrics
The panelists played a game of "keep, kill, create" to determine the future of measurement metrics.
Kill: The panel was unanimous in moving away from vanity metrics. Ngaire called for the end of Cumulative Reach, noting it is a biased metric that offers no context. Prashant agreed, suggesting that AVEs (Advertising Value Equivalents) need to be finally left behind.
Keep:Share of Voice remains useful as a foundational benchmark (a "census" of market presence), provided it is redefined to measure the share of a specific idea or perception rather than just volume
Create: The future lies in Authenticity Metrics. Prashant argued that while reputation is a downstream outcome, authenticity is the upstream outcome that drives it.
"Authenticity is more upstream, as reputation and trust are more downstream... That's an authentic ritual on a day-to-day basis, which leads to reputation." – Prashant Saxena
4. The "home field advantage" for communicators
Despite the technical buzz surrounding AI, the panel argued that communications professionals hold a distinct advantage. "Prompt engineering" is, at its core, a language and communication skill.
The future doesn't necessarily belong to the most technical users, but to the most articulate—those who can clearly define an outcome, ask the right questions, and deconstruct language to get the best result from a model.
Trust your judgment
As we move into 2026, the advice from our experts is to not let AI replace your strategic point of view.
Have an opinion: Don't wait for metrics to be imposed on you. Go into conversations knowing what you want to measure and why.
Pause before you prompt: As Prashant advised, "Paper before a chatbot.". Define your strategy and objectives on paper, using your human experience and judgment, before turning to AI to execute the work.
By combining the speed of AI with the nuance of human strategy, communicators can finally build the sophisticated measurement systems they have always wanted.
Interested in viewing the whole recording? Watch our webinar here.
Alternatively, contact our team to learn more insights into meaningful measurement, KPIs and communicating using the right dataset.
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Blog
Key takeaways from the Future of Measurement webinar
Our recent webinar explores what the future of measurement in 2026 looks like and what brands must do to scale in this AI era.
The media landscape is accelerating. In an era where influence is ephemeral and every angle demands instant comprehension, PR and communications professionals require more than generic technology—they need intelligence engineered for their specific challenges.
Isentia is proud to introduce Lumina, a groundbreaking suite of intelligent AI tools. Lumina has been trained from the ground up on the complex workflows and realities of modern communications and public affairs. It is explicitly designed to shift professionals from passive media monitoring back into the role of strategic leaders and pacesetters.
“The PR, Comms and Public Affairs sectors have been experimenting with AI, but most tools have not been built with their real challenges in mind.” said Joanna Arnold, CEO of Pulsar Group.
“Lumina is different; it is the first intelligence suite designed around how narratives actually form today, combining human credibility signals with machine-level analysis. It helps teams understand how stories evolve, filter out noise and respond with context and confidence to crises and opportunities.”
Setting a new standard for PR intelligence
Lumina is centered on empowering, not replacing, the human element of communications strategy. This suite is purpose-built to help PR, Comms, and Public Affairs professionals significantly improve productivity, enhance message clarity, and facilitate early risk detection.
Lumina enables communicators to:
Understand & Interpret: Move beyond basic alerts to strategically map the trajectory and spread of narrative evolution.
Focus & Personalise: Achieve the clarity necessary to execute strategic action before critical moments pass.
We are launching the Lumina suite by making our first module immediately available: Stories & Perspectives.
In the current fragmented, multi-channel media environment, communications professionals need to be able to instantly perceive not just how a story is growing, but also how it is being perceived across different stakeholder groups.
Stories & Perspectives organizes raw media mentions into clustered, cohesive Stories, and the Perspectives that exist within each, reflecting distinct media, audience, and public affairs angles. This unique functionality allows users to:
Rise above the noise: Instantly identify which high-level topics are gaining momentum or fading from attention.
Get to the detail, fast: Uncover the influential voices, niche communities, and specific channels actively shaping the narrative.
Catch the pivot point: Precisely identify the moment a story shifts—from a strategic opportunity to a reputation risk—or when a new key opinion former begins guiding the conversation.
"Media isn’t a stream of mentions," said Kyle Lindsay, Head of Product at Pulsar Group. "But rather a living system of stories shaped by competing perspectives. When you can see those structures clearly, you gain the ability to understand issues as they form, anticipate how they’ll evolve, and act with precision. That’s what we mean when we talk about AI built for communicators, and that's what an off-the-shelf LLM can't give you."
The Lumina Roadmap: AI tools for the future of comms
The launch of Stories & Perspectives is the first release of many. Over the upcoming months, we will systematically roll out the full Lumina roadmap, introducing a comprehensive set of AI tools engineered to handle every phase of the communications lifecycle.
The full Lumina suite will soon incorporate:
Curated media summaries: AI-driven daily summaries customized specifically to the priorities of senior leadership, highlighting only the most relevant stories.
Reputation analysis: Advanced measurement tracking how critical themes like ethics, innovation, and leadership are statistically shaping corporate perception.
Press release & media relations assistant: Tools designed to accelerate content creation and craft hyper-focused, personalized pitches that reach the precise contacts faster.
Predictive intelligence layer: Technology engineered to track and anticipate story momentum and strategic change before the window of opportunity closes.
Intelligent agents: Background agents continuously scanning all media channels for emerging key spokespeople and previously undetected reputation risks.
Enhanced audio, broadcast & crisis detection: Complete, real-time oversight of all channels—including audio and broadcast—enabling rapid context building and optimal crisis response delivery.
Want to harness the power of Lumina AI for your PR, Comms, or Public Affairs team? .
Complete the form below to register your interest.
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Blog
Announcing Lumina: The purpose-built AI suite for PR, Comms, and Public Affairs
An intelligent suite of AI tools trained on the language, workflows, and realities of modern public relations and communications.