Australia’s infrastructure and population are constantly growing and as well as being a resilient economy, the expectations of quality infrastructure and connectivity for a better quality of life are increasing. Infrastructure also provides the opportunity for leading companies to finance, construct, own and operate infrastructure assets.
The issue in Australia – most of the infrastructure required to be built are in complex cities and are in highly urbanised environments and with this comes significant environmental issues, planning issues and community issues. It also means that solutions to these problems are expensive and developers and governments are finding it difficult to fund the expensive infrastructure projects. The rise in discussions around future cities has increased by 175 per cent with conversations being had around the Australian government improving productivity and liveability of the nation’s largest cities as they grow over the next 30 years.
In this whitepaper we explore the various infrastructures within Australia including transport, water, energy and telecommunications to understand their current status, the effects each sector is having on the environment and analyse the role media plays.
Loren is an experienced marketing professional who translates data and insights using Isentia solutions into trends and research, bringing clients closer to the benefits of audience intelligence. Loren thrives on introducing the groundbreaking ways in which data and insights can help a brand or organisation, enabling them to exceed their strategic objectives and goals.
The early start of the bushfire season is being raised by the fire authorities as a serious concern. With another summer of record high temperatures still to come and no sign of the drought breaking, the bushfires have sparked the use of terms such as crisis, emergency, unprecedented and historic in the media. But bushfires in Queensland are not unusual and the subject of climate change being a contributor is also a hot topic.
In this blog, we delve deeper into these topics by analysing the media coverage around the Queensland bushfires and climate change.
In the past year, “bushfire,” “Queensland” and related keywords returned close to 174,000 mentions.
Throughout November and December 2018, we saw a spike in mentions predominantly across Broadcast. During this time, the media communicated great concern over an early start to the fire season and the lack of rain that was expected in the coming weeks and months.
Interestingly, the number of mentions from these months combined equates to less than the number of mentions that have happened in September 2019. These figures tell a story with emphasis being placed on the severity of the bushfires, the surrounding issues around climate change and the government’s response.
Queensland has been facing it’s most catastrophic bushfire season in recorded history - with more than fifty bushfires burning at one time. The Bureau of Meteorology’s data on climate change shows that rising temperatures have been evident since the beginning of the 20th century and have been gaining momentum with rising carbon emissions year on year.
This year, a warming climate has contributed to the early fire season. With an unusually dry winter, very little rainfall and above average temperatures, weather conditions like these have not been seen so early in Spring. Vegetation such as rainforests are now flammable thanks to a drier and hotter climate. These conditions are also putting more people at risk with health issues as well as fires threatening people's homes.
The drought that’s now across much of the eastern seaboard has set the scene for more frequent and intense fires this summer. Currently, approximately 98 per cent of New South Wales and 65 per cent of Queensland are drought affected. Many towns in regional New South Wales and southern Queensland are having to get water supplies transported to them to avoid water shortages.
The warming climate has also increased the possibility of bushfires burning in different states simultaneously. Due to this, the paradigm to a strategic firefighting plan is required whereby states will need to resource their own fires as the resources aren’t available to lend a helping hand.
Despite the numerous bushfires that have happened in recent weeks, politicians have been insisting that climate change isn’t relevant to this year’s fire season.
Climate scientists advise this is a dangerous approach and Queensland's summer of disasters is evidence that climate change will take an economic toll on taxpayers.
Bushfires and floods have been ravaging Queensland over the past three months and if natural disasters continue, the State Budget is estimated to take a hit of at least $1.5b.
The government has made disaster recovery payments available for eligible residents, where up to 13 weeks of income assistance can be claimed for those affected by natural disasters.
Strikes for climate change have been prominent on a global scale with ‘Strike for Climate’ rallies that have taken place in multiple cities around the world. The first rallies took place Friday 20th September 2019 and continued until Friday 27th September. During the week period, there were over 16,000 media mentions on the subject with 84 per cent of these mentions made online. These numbers depict just how prominent the subject of climate change is in the media.
In the below, we see the dispersion of mentions about the climate change strikes across Broadcast, Print and Online news.
These strikes were brought on after Swedish teenage activist, Greta Thunberg started to raise global awareness of the risks posed by climate change. She wanted to put pressure on politicians to be held accountable for their lack of action on the climate crisis.
Within Australia, hundreds of thousands of school students walked out of classrooms and rallied for action to be taken. The September strikes followed strikes that were held in March this year where over 150,000 people marched in Australia and 1.5million world wide.
Australia was one of the first countries in the world to join the global climate strike protests, with hundreds of thousands rallying in countries around the world. In capital cities around Australia, people prepared signs and chanted slogans in favour of swift climate action.
In Australia protesters want the Federal Government to commit to:
Looking to the future, it will be interesting to see how government bodies around the world respond to the rallies, to the changing climate and the effect they are having on the environment and community.
If you would like to learn more about the media coverage about this topic or anything media intelligence related, get in touch with us today.
The early start of the bushfire season is being raised by fire authorities as a serious concern. Predicted to be another summer of record high temperatures with no sign of the drought breaking, their presence have sparked concern within the media and ignited debates over the role climate change plays with fires.
Australia’s upcoming social media ban for minors hasn’t been primarily driven organic debate. Instead, it’s unfolded through a deliberate, tightly paced sequence of government-led communications, each phase designed to build momentum, secure legitimacy, and keep control of the public narrative.
What we’re seeing in the media data isn’t a spontaneous rise in interest, but a pattern of spikes that line up neatly with major government moments. Each one serves a purpose in a broader narrative strategy, and each reveals something about where the public conversation is heading next.
The rollout of Australia’s social media ban has followed something of a three-act script. It really began on the world stage, with Prime Minister Albanese’s UN address framing the policy as a “world-first” and earning global praise that positioned Australia as a leader rather than a legislator under pressure, a narrative heavily amplified across bulletins nationwide. Momentum built when Denmark echoed the proposal, turning the story from an Australian policy into a global movement and giving journalists a reason to return to it without new domestic detail. Subsequently, the focus shifted home, with the launch of the government’s ad campaign. Coverage has moved from delivery to confirmation, from diplomacy to daily life, embedding the message of child safety through stories designed to connect emotionally with parents before the ban takes effect.
Media coverage of the social media ban is being driven by a hierarchy of voices. At the top are the political architects, Anthony Albanese and Anika Wells, who account for 68% of all quoted commentary. Their dominance reflects a message tightly controlled from the centre, with each public appearance designed to reinforce authority and focus the debate. eSafety Commissioner Julie Inman Grant follows as the enforcer, providing regulatory credibility and keeping the story alive through ongoing updates and meetings with tech companies.Around them, Emma Mason’s personal story gives the policy its emotional weight, while expert voices like Dr Jason Nagata and Mitch Prinstein lend scientific legitimacy. Counter-voices such as Patrick McGorry are present but faint, just 1% of total commentary. Together, these strands create a coordinated ecosystem where political leadership, regulation, expertise, and emotion work in unison to sustain a single, dominant narrative.
The next layer of coverage reveals how the story’s momentum is being sustained, not just by government messaging, but by the constellation of organisations caught in its orbit. Meta, Google, TikTok, and Snapchat remain the gravitational centre of the conversation, collectively shaping more than a thousand mentions each. They are the policy’s focal point and the media’s shorthand for what’s at stake.
Stories about ministerial meetings, enforcement challenges, and pleas for exemptions ensure these brands stay in the headlines, but on government terms, framed as subjects of regulation rather than equal participants in debate. This has also surfaced one of the key underlying questions: Will the ban actually work? There is a significant narrative thread focused on the practical challenges of enforcement, with YouTube widely quoted in the media as saying the ban is "'extremely difficult' to enforce".
With the media also reporting that the government will rely on "artificial intelligence (AI) and behavioural data to reliably infer age" rather than hard age verification, the public is left asking: If tech giants say it's unenforceable and teens are already finding ways around it, what will this law actually achieve?
The eSafety Commission anchors the enforcement narrative, while the European Commission’s support sustains the “world-first” framing abroad. As the scope of the ban widens, platforms like Roblox, Discord and Reddit have been pulled into focus, signalling how the policy, and its coverage, keeps expanding. This has forced the core question into the open: What is a "social media platform" in 2025?
Although the government’s narrative still dominates, a set of counter-stories is emerging, focusing on the policy’s real-world consequences. Central to these stories are concerns about young people losing access to vital online connections, particularly among regional or marginalised communities. Advocates for the LGBTIQA+ community and youth mental health experts like Professor Pat McGorry argue that the ban could isolate teenagers who rely on online spaces for support, and entrepreneurial opportunities. Other reporting has questioned the reliability of AI-based age verification, the volume of data collected, and the risk that well-intended rules might backfire, creating unintended consequences that contradict the policy’s goal of child safety. These counter-narratives remain smaller in scale than the dominant political messaging, but they cut through because they frame the debate around everyday impacts rather than top-down authority.
A particularly visible strand of coverage centres on the unclear definition of “social media” in the legislation. While the public typically thinks of platforms like Instagram and TikTok, the law’s wording has forced a broader debate that draws in platforms such as Roblox, Discord, and Steam. The eSafety Commissioner’s proactive enforcement measures have highlighted these regulatory ambiguities, prompting media to question whether platforms with different primary purposes should be included and whether the policy might trade one harm for another. Discord drew attention following a poorly timed data breach, which the public and media linked to potential ID theft risks. These reports show how regulators and secondary players can keep the conversation alive, highlighting risks, opening new angles, and forming alliances that complicate the policy debate. A notable example is YouTube’s effort to argue it should not be classified as a social media platform, citing the platform’s role in launching careers like Australian artist Troye Sivan as part of a broader cultural and creative ecosystem.
Together, these stories illustrate that while the government controls the main narrative, emerging counter-voices are beginning to shape the media conversation in ways that emphasise practical and social realities.
" ["post_title"]=> string(58) "Australia’s social media ban played out in the headlines" ["post_excerpt"]=> string(0) "" ["post_status"]=> string(7) "publish" ["comment_status"]=> string(4) "open" ["ping_status"]=> string(4) "open" ["post_password"]=> string(0) "" ["post_name"]=> string(54) "australia-social-media-ban-played-out-in-the-headlines" ["to_ping"]=> string(0) "" ["pinged"]=> string(0) "" ["post_modified"]=> string(19) "2025-10-29 21:25:40" ["post_modified_gmt"]=> string(19) "2025-10-29 21:25:40" ["post_content_filtered"]=> string(0) "" ["post_parent"]=> int(0) ["guid"]=> string(32) "https://www.isentia.com/?p=42980" ["menu_order"]=> int(0) ["post_type"]=> string(4) "post" ["post_mime_type"]=> string(0) "" ["comment_count"]=> string(1) "0" ["filter"]=> string(3) "raw" }Australia’s upcoming social media ban for minors hasn’t been primarily driven organic debate. Instead, it’s unfolded through a deliberate, tightly paced sequence of government-led communications, each phase designed to build momentum, secure legitimacy, and keep control of the public narrative. What we’re seeing in the media data isn’t a spontaneous rise in interest, but a […]
The global landscape of Muslim travel has fundamentally changed in the post-pandemic era. We are no longer talking about a niche market but about a dynamic, rapidly expanding demographic reshaping global tourism. We recently worked on a co-branded report with Have Halal, Will Travel (HHWT), which included an analysis of 1.4 million data points on mainstream and social media sources in the APAC region from 1st November 2024 - 31st August 2025 to a significant shift in modern travel. Asia has emerged as the new epicentre for travel conversations, surpassing the Middle East. As countries seek to attract this market for economic growth, especially amid declining tourism from other regions, the space has become crowded. For brands and destinations looking to capitalise on the right audiences, superficial efforts are no longer enough. Being authentic is the crucial currency in this new world.
Prashant Saxena, VP of Revenue and Insights, for the SEA region presented this report at the Have Halal, Will Travel Deep Dive session on "Brave New World" that saw PR & Comms and marketing folks from airlines, hotels and tourism boards interested to understand what the latest travel insights are and why Muslim travel is surging. We interacted with the attendees at our booth to introduce them to our media monitoring and audience intelligence capabilities.
Destinations and brands are "walking the talk" by moving beyond marketing campaigns to tangible, on-the-ground investment. Nations are actively developing Muslim-friendly infrastructure, including airlines, hotels, and payment platforms, to cater to this influx of travelers. This does not mean providing only basic services, but rather aiming to be as culturally inclusive as possible by embedding Muslim-friendly considerations into the travel experience. This is also in part exacerbated by the decline in Chinese travellers to Southeast Asia, which has led to nations in this region attracting Muslim tourists and looking at them as the best option, seeing how much of a muslim crowd there already is domestically.
For example, Vietnam is building a comprehensive Halal tourism ecosystem with the goal of establishing Muslim-friendly zones in its capital by 2030. Similarly, the Philippines has rolled out halal-accredited establishments and essential services like healthcare and finance , while Australia is mainstreaming halal food alongside other ethical/lifestyle choices like 'vegan' and 'gluten-free'. This changes the narrative, showing a deep commitment that resonates far more powerfully than a simple welcome.
The necessity is for brands and tourism destinations to take control of the story, even when there are issues. The opportunity is immense, but travellers are acutely aware of challenges. Conversations around rising costs and scams have dominated online discussions, particularly in Southeast Asia. Countries like Malaysia and Turkey have seen negative sentiment due to issues with halal certification and travel scams, which erode trust at a foundational level. In Indonesia, some even link inflation to the regulatory burdens of halal certification on small businesses.
The best way for brands and tourism groups to address these concerns is to clearly explain what they are doing to fix them. Admitting there are problems shows responsibility and helps build trust by proving they listen to travelers. Technology, like apps for faith-based services, is helpful, but it is not enough on its own. They must be backed by transparent action on the ground.
Brands need to understand that in an increasingly digital world, audiences are highly alert to signals of what feels "real". The report introduces an "authenticity playbook" that outlines key cues that shape whether audiences trust and engage with content. The analysis shows that social media posts with more authenticity cues or signals have higher engagement rates.
To make the most of this, brands should create strategies that are both efficient and focus on the human qualities people care about. Communication from brands or leaders should include:
The Muslim travel market is evolving with sophistication and purpose. Travellers today are looking for more than just halal food options. They are seeking digital detox retreats inspired by Islamic values, regenerative tourism that supports local communities, and safe spaces for solo female travelers. For destinations and brands, the path forward requires an authentic and strategic commitment. The ones that master the art of genuine connection and consistently "walk the talk" will not only capture a share of this thriving market but will also earn its most valuable asset: trust.
Interested in learning how Isentia can help? Fill in your details below to get access to our latest co-branded report on "Muslim Travel Pulse: evolving audience perception on Muslim food, travel and trade" and read more about our cues designed to measure brand authenticity.
Learn the major cues or signals that help PR leaders and brands measure authenticity, to deal with reputation risks and rebuild trust.
Many organisations know stakeholder engagement matters, but turning that knowledge into an approach that consistently works is another story. At the recent webinar How to Master Your Stakeholder Strategy, leaders from Meridian Energy, the Victorian Department of Families, Fairness and Housing, and Isentia shared lessons from the field on what meaningful engagement really looks like.
Stakeholders aren’t just on the periphery. As Mandy Griffiths from the Victorian Department of Families, Fairness and Housing explained, they are “the people who really have a great influence on whether the things that you’re working on or decisions you’re making are successful or not.” Internal stakeholders can be just as critical as external ones, especially in large organisations. Choosing terminology that reflects value and honesty helps too: her team prefers “critical friends” because it signals both importance and the possibility of differing views.
Phil Clarke from Meridian Energy described how evidence can guide engagement strategies. By surveying 500 stakeholders mid-way through a two-year project, his team gained clear insights into what drives trust. This evidence-led approach, he says, “gives teams effectively a cheat sheet for what they need to do to build trust among their stakeholders.” Starting with data rather than assumptions helps teams focus their efforts where it matters most.
Complex situations, like the pandemic, show why humility and iterative learning are essential. Mandy recalled that asking communities directly about their needs often revealed challenges her team hadn’t anticipated. “So many times we went in thinking we knew what the biggest pain points were, and it turned out to be something else entirely,” she said. Taking the time to listen ensures effort is spent on the right priorities.
Measurement underpins high-performing strategies. Ngaire Crawford from Isentia stressed that “late teams don’t guess, they measure,” from establishing baselines to tracking engagement and adapting based on what the data shows. Effective strategies also go beyond simple demographics, grouping stakeholders by motivations, concerns, influence networks, and communication preferences. Closing the feedback loop is crucial: “Stakeholders who feel heard are the ones that are most likely to become advocates,” Ngaire explained.
The common thread from the webinar: engagement works best when it’s informed, iterative, and genuinely centred on the people involved.
Watch the full webinar here, or contact our team to see how Isentia’s SRM solutions can help you achieve your stakeholder goals.
" ["post_title"]=> string(59) "Building stakeholder strategies that work in the real world" ["post_excerpt"]=> string(0) "" ["post_status"]=> string(7) "publish" ["comment_status"]=> string(4) "open" ["ping_status"]=> string(4) "open" ["post_password"]=> string(0) "" ["post_name"]=> string(31) "stakeholder-engagement-strategy" ["to_ping"]=> string(0) "" ["pinged"]=> string(0) "" ["post_modified"]=> string(19) "2025-10-13 20:23:45" ["post_modified_gmt"]=> string(19) "2025-10-13 20:23:45" ["post_content_filtered"]=> string(0) "" ["post_parent"]=> int(0) ["guid"]=> string(32) "https://www.isentia.com/?p=42649" ["menu_order"]=> int(0) ["post_type"]=> string(4) "post" ["post_mime_type"]=> string(0) "" ["comment_count"]=> string(1) "0" ["filter"]=> string(3) "raw" }Many organisations know stakeholder engagement matters, but turning that knowledge into an approach that consistently works is another story. At the recent webinar How to Master Your Stakeholder Strategy, leaders from Meridian Energy, the Victorian Department of Families, Fairness and Housing, and Isentia shared lessons from the field on what meaningful engagement really looks like. […]
Get in touch or request a demo.