Empowering clients to make great decisions

Isentia is your cutting-edge media intelligence and insights solution, driving decisions and opening possibilities.

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Monitor Analyse Activate Solve

Stay on top of the action with monitoring you can filter, analyse and make your own

Don’t miss important coverage, conversations or comments with our suite of services, designed to make monitoring quick, easy, and more meaningful. Read more about media monitoring

The fastest way to turn media into everyday insight

Don't get stuck in spreadsheets, bring your media to life and find out where the action is quickly with analytics and impactful reporting. Learn more about analysis that drives decisions

Listening is one thing, acting is another

When you’re the first to know when something important happens, you get the critical head start needed to course correct, alert the right people and target your efforts more effectively. Keep primed tailored alerts and simplify your work to maximise the time you have to identify and activate audience-specific influences or create custom reports to ensure you communicate what’s happening across your organisation, not just outside of it. Connect knowledge with action in one place

Award-winning insights to help solve challenges

We work directly with our customers to solve problems, create new value and deliver concrete, qualified and actionable insights. Dive deep and find fresh insights with help from our expert team to guide strategic decisions, or simply sense check benchmarks and prove ROI. Get a firm grasp of your competitors, influencers, current landscape and the possibilities that are yours for the taking. Explore how we use big data to solve real challenges

We are fortunate to work with some of APAC's biggest brands

Bupa
Singtel
AMP
Samsung
Seek
Walt Disney

And have solutions for everyone

Communications

Improve your strategic communications, be crisis ready and manage your reputation by tracking key messages, issues and audience sentiment across channels with more accessible and easier-to-use data.

Always know first with live alerts and real-time analytics that can help you identify gaps, spot trends and take action to help your organisation leap forward.

Marketing

Uncover opportunities, maximise ROI and effectively track your earned media to keep agencies and PR accountable.

Know who, where, when and how a segment of customers is responding to key messages or campaigns and create something new that people will love based on consumer insights and bespoke research.

Government

The way you work is different, and therefore so are your needs. We know from experience that for government bodies and complex corporations, that confidence, relevance and simplicity is non-negotiable.

Work with people who value your needs and will listen out for your interests, delivering a service you can trust.

Agencies

Being there for your clients is about being more than just a phone call away. It’s being their team on the outside, ready when the story breaks and acting as the conduit between real-time communications and strategic advice.

Make managing multiple clients that need that same level of support easier, with tailored media monitoring that covers thousands of sources across Print, Broadcast, Online and Social and with flexible options to suit different needs.

C-Suite

Being able to arm everyone across your organisation, including key leaders and spokespeople, every day, is easier with the right solution.

Tailored briefings, a mobile app, live alerts and research that drives decisions are just the few ways to stay competitive as an organisational team.

Risk & Legal

News travels fast and in some cases, it can impact the organisation in more ways than one. Keeping a watch on what’s being said about your organisation, stores, people and products to stay ahead of or mitigate any risks is key, particularly for large organisations’.

While a reputation is built over time, it only takes one mis-handled event to cause pain for both your brand and your bottom line.

Research

Get a firm grasp on your challenges and opportunities with more than just a ‘gut feeling’. We’ll work with you to understand what you’re looking to solve and give you the research that puts knowledge, decisions and a strong argument into your hands.

Understand everything from what’s influencing a buyer behaviour to what competitors and messaging are causing shifts in your landscape, with insights that give you the full story of your market, customers, and partners.

Human Resources

Understand your profile in the market, locally and globally, and see how these perceptions are impacting current and future talent.

Delve deeper to unpack your reputation alongside CSR, Environmental or Diversity measures and use this intelligence to pull the right levers in your organisation or with policy recommendations.

Communications Marketing Government Agencies C-Suite Risk & Legal Research Human Resources

Happy customers, happy life

We take your experience seriously, online and off.

From day one we start by getting to know you, your goals and your audiences so we can recommend the best fit for your needs and maximise the value you receive. Plus, we like to keep you happy and to make sure our products and services are hitting the mark we’ll invite you to collaborate, guide and lead the conversations that will inform what’s on our roadmap.

Experience the Isentia difference

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About Us

With over 65,000 active searches created by over 3,000 companies across APAC, it’s easy to see why Isentia’s services have become a cornerstone for individuals, teams and executives. When you want to know what’s been said, from the front page to a tweet, and what other insights can be discovered, we’re the team to turn to.

35 K+ Mediaportal users every day
65 K+ Active searches every day
10 K+ Alerts received every week
20 K+ Reports created every month

Awards

AFR Inventium Most Innovative Companies 2017-2018
AMEC Awards International Communication Effectiveness 2014-2019
Spike Asia Awards 2018

Powered by technology. Inspired by people.

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