Isentia: Media monitoring and intelligence service for better decision making

Isentia is the leading media monitoring, intelligence and insights solution provider, helping top-performing communication teams make sense of the world’s conversations in real-time.

Request a demo

Thankyou Group

Discover how Thankyou leverages Isentia's media intelligence platform to power its media strategy and respond to market changes in real-time.

Play Video
Media Monitoring Media Analytics Media Reports Media Database

Stay ahead of the story with news and social media monitoring you can filter, analyse and report on with ease

Don’t miss important news coverage, press conferences, conversations or comments. Isentia’s platform is designed to make TV, Radio, Print, Social and Online media analysis quick, easy, and more meaningful.

Our integrated news monitoring suite encompasses all media types and can be customised to suit your needs. A cost-effective media monitoring solution for organisations of all sizes.

Read more about media monitoring

The fastest way to turn news monitoring into everyday insight for your Public Relations and communication strategy

Don’t get stuck in spreadsheets, bring your media to life and identify new insight with Isentia media analytics.

Your monitored broadcast, press, online and social media content is readily available for you to sort and analyse within the platform, at any time.

Learn how rich media analytics help you drive decisions

Customisable media coverage reports help you share the media that matters to your organisation

Turn data into decisions and create engaging media reports within the Isentia platform. Never miss a reporting deadline by scheduling the distribution of reports to your stakeholders at a time that suits you.

Our enhanced curation and customisation options allow you to showcase your top media monitoring content in a clean and polished format while following your organisation’s brand guidelines.

Learn more about how you can share the earned media coverage you’ve achieved

Target the right media

Giving you access to more than 50,000 media contacts, Connect gives you the ability to manage contact lists and develop and distribute media releases to journalists and publishers across Australia, New Zealand, Singapore, Thailand, The Philippines, Malaysia, Vietnam and Indonesia.

Isentia provides media release templates, an extensive media directory and industry updates to always keep your outreach strategy relevant and focused on the best outcomes.

Learn how to manage and grow media relationships

We are honoured to work with Asia Pacific's biggest organisations

NZ Government
Singapore Government
Tenaga Nasional

And have solutions for everyone


Enhance your strategic communications and media relations, be crisis ready and manage your reputation by tracking key messages, issues and audience sentiment across channels, with more accessible and easier-to-use data.

Always be the first to know with real-time alerts and real-time analytics that help you spot trends and take action to help your organisation build its reputation.


Uncover opportunities, maximise ROI and effectively track your owned media to keep agencies accountable.

Know who, where, when and how a segment of customers is responding to key messages or campaigns and create new content people will love based on consumer insights and bespoke research.


The way you work is different, and so are your needs. We know from experience that government bodies need confidence, relevance and simplicity when it comes to media intelligence.

Work with people who understand your complex needs and deliver a service you can trust. From parliamentary news monitoring and intelligence to doorsteps and press conference transcripts, our onsite team will tailor a solution that is right for you.


Being there for your clients is about being more than a distribution service. It’s being their team on the outside, ready when the story breaks and acting as the conduit between a world of fast-moving media and strategic advice.

Make managing multiple clients easier, with tailored PR media tracking that covers thousands of sources across Print, Broadcast, Online and Social, with flexible options to suit different needs.


Isentia empowers you to inform everyone across your organisation, including key leaders and spokespeople, with critical media coverage which could impact reputation or strategy.

Tailored news briefings, competitor monitoring, a mobile app, real-time alerts and research can all drive decisions which help your organisation to stay competitive.

Risk & Legal

Keeping a watch on what’s being said about your organisation, people and products means you can identify and mitigate risks.

While reputation is built over time, it only takes one mishandled event to cause significant impact for your brand and bottom line. Leverage real-time, comprehensive TV monitoring, radio monitoring, print monitoring, social media monitoring and online monitoring to stay ahead of the news at any given point in time.


Get a grasp on your opportunities and challenges with more than just a ‘gut feeling’. We work with you to understand the problems you want to solve and give you the research that puts knowledge and recommendations in your hands.

Understand everything from what’s influencing buyer behaviour, to which competitors are causing shifts in your market. Isentia delivers insights that give you the full story on your industry, customers, and partners.

Human Resources

Understand your profile in the market, locally and globally, and see how these perceptions are impacting current and future talent.

Delve deeper to unpack your reputation alongside CSR, environmental impacts, or diversity measures and use this intelligence to pull the right levers in your organisation to achieve your talent objectives.

Communications Marketing Government Agencies C-Suite Risk & Legal Research Human Resources

Happy customers, happy life

At Isentia, we pride ourselves in having the best customer support in the media monitoring and intelligence industry. 

From day one, we start by getting to know you, your goals and your audiences so we can recommend the best fit for your needs and maximise the value you receive. We like to keep you happy and to make sure our media intelligence platform and account management services are hitting the mark. We’ll invite you to collaborate, provide feedback and input into our future roadmap.

Experience the Isentia difference

Contact us

Thank you

Your submission was successfully received and someone will be in touch shortly.

About Us

With more than 65,000 active searches created by over 2,500 companies globally, it’s easy to see why Isentia and Access Intelligence services have become a cornerstone for governments, commercial enterprises, PR agencies and not-for-profits. When you want to know what’s being said, from the front page to a tweet, we’re the team to turn to.

7 K+ Isentia Platform users every day
65 K+ Active searches every day
13 K+ Reports created every month


AFR Boss Most Innovative Companies 2017-2018, 2021
Google Cloud Media and Entertainment Customer Award 2021
AMEC Awards International Communication Effectiveness 2014-2022

Powered by technology. Inspired by people.

See current opportunities

The latest reads

October 7, 2022
How concerned are Australians about the Federal Budget?
View more
May 30, 2023
What’s the wrap on soft plastic recycling?
View more
March 22, 2023
FT names Isentia’s parent company one of Europe’s fastest growing companies
View more
March 7, 2023
Womankind: The Power of the Pack
View more