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June 24, 2019

Upskill in Digital Marketing

Four ways to becoming a digital marketing guru 

The digital marketing landscape is constantly changing, so keeping up with best practice across various platforms, tactics and strategies can be difficult. Thankfully, there are numerous certifications and training sessions to boost your knowledge.

Whether you’re a small business owner looking to build an online presence or a seasoned content marketing professional, here are four ways to upskill in digital marketing.

1. The Digital Garage – Google

Google has developed The Digital Garage certification. This online training course covers 23 topics, with a Digital Garage Certificate of Online Proficiency awarded at the end of the program. Each topic has videos and transcripts to help you learn about all areas of basic digital marketing. Throughout the program you are tasked with putting the learnings into practice, followed by a topic assessment. This flexible course allows you to work on the topics in your own time.

Average time commitment: 3-4 minutes per lesson – 89 lessons in the program.

Best for: Small business beginners and digital marketers who want to learn the basics and get certified.

Cost: Free!

2. Inbound Certification – HubSpot

HubSpot Academy offers several courses, some of which are free and accessible to anyone. Others are restricted to customers or partners. The Inbound Certification will educate you on the Inbound Methodology and build your lead-generation skills. This certification is a great first step, but why not complete the whole range including content marketing, email marketing and inbound sales?

Average time commitment: 4.5 hours.

Best for: Digital marketers and HubSpot users who want to improve their Inbound Methodology skills and get certified.

Cost: Free!

3. Masterclass Series – LinkedIn Marketing Solutions

LinkedIn Marketing Solutions offers a robust Masterclass Series throughout the year. The sessions provide face time with LinkedIn experts to grow your skills and improve your B2B marketing. From content marketing to programmatic and lead generation, there is a session for every B2B marketer using the LinkedIn platform.

Average time commitment: 2 hours.

Best for: B2B marketers interested in deep-diving into specific digital marketing tactics on LinkedIn.

Cost: Free!

4. Digital Training – CMA

The Content Marketing Association (CMA) offers a regular training program that tackles different topics each month, with industry experts and brand leaders running the sessions. The one-day courses can help experienced marketers upskill in new areas such as social media ROI or online video. The training is open to CMA members and non-members.

Average time commitment: 1 day.

Best for: Digital marketers keen to develop specific content marketing tactics and strategies.

Cost: Most training sessions are £299 + VAT for members and £399 + VAT for non-members.With a fast paced world, the best learning is hands on. Or if you are looking to measure the impact your activity is having, have a chat to our Isentia team.

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Every stakeholder relationship is different, and managing them effectively takes more than a one-size-fits-all approach.

From campaign planning to long-term engagement, having the right tools and strategy in place can make the difference between missed connections and meaningful impact.

This guide covers:

  • Identifying and understanding your key stakeholders
  • Mapping and modelling for influence and engagement
  • Equipping your team to maintain and grow strategic relationships

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Blog
The fundamentals of stakeholder strategy

A practical guide to tailored stakeholder management, offering strategies and tools to identify, map, and nurture relationships.

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Across the communications landscape, teams are being asked to do more with less, while staying aligned, responsive and compliant in the face of complex and often shifting stakeholder demands. In that environment, how we track, report and manage our relationships really matters.

In too many organisations, relationship management is still built around tools designed for customer sales. CRM systems, built for structured pipelines and linear user journeys, have long been the default for managing contact databases. They work well for sales and customer service functions. But for communications professionals managing journalists, political offices, internal leaders and external advocates, these tools often fall short.

Stakeholder relationships don’t follow a straight line. They change depending on context, shaped by policy shifts, public sentiment, media narratives or crisis response. A stakeholder may be supportive one week and critical the next. They often hold more than one role, and their influence doesn’t fit neatly into a funnel or metric.

Managing these relationships requires more than contact management. It requires context. The ability to see not just who you spoke to, but why, and what happened next. Communications teams need shared visibility across issues and departments. As reporting expectations grow, that information must be searchable, secure and aligned with wider organisational goals.

What’s often missing is infrastructure. Without the right systems, strategic relationship management becomes fragmented or reactive. Sometimes it becomes invisible altogether.

This is where Stakeholder Relationship Management (SRM) enters the conversation. Not as a new acronym, but as a different way of thinking about influence.

At Isentia, we’ve seen how a purpose-built SRM platform can help communications teams navigate complexity more confidently. Ours offers a secure, centralised space to log and track every interaction, whether it’s a media enquiry, a ministerial meeting, or a community update, and link it to your team’s broader communications activity.

The aim isn’t to automate relationships. It’s to make them easier to manage, measure and maintain. It’s about creating internal coordination before the external message goes out.

Because in today’s communications environment, stakeholder engagement is not just a support function. It is a strategic capability.

Interested in how other teams are managing their stakeholder relationships? Get in touch at nbt@isentia.com or submit an enquiry.

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Blog
SRM vs CRM: which is right for PR & Comms teams?

Across the communications landscape, teams are being asked to do more with less, while staying aligned, responsive and compliant in the face of complex and often shifting stakeholder demands. In that environment, how we track, report and manage our relationships really matters. In too many organisations, relationship management is still built around tools designed for […]

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