Improving access to information and digital technology

Isentia’s continued success is predicated on societies across the world continuing to become more digitally led, and for their citizens to become more digitally literate. Digital literacy drives access to information and communications technology and the social and economic benefits that result.

A lack of digital literacy is often called the digital divide, which is the gap between people with access to digital technologies, and the ability to use them, and those with very limited or no access at all. Often, this is most obvious in the gap between developed and developing nations. Access to technology is a clear barrier to digital inclusion, but an individual’s digital confidence is also driven by digital literacy.

To help close the digital divide both within and between nations, Isentia has launched The Access Project, our drive to support increased and improved digital literacy and a more level playing field with regards access to digital technologies.

Simply put, digital literacy deals with the understanding of how to use various digital devices and includes the competencies required for someone to fully participate in a knowledge based society.

Sustainable Development Goals

The United Nations (UN) recognises digital literacy as a key driver in the ninth of their Sustainable Development Goals, namely to build resilient infrastructure, promote sustainable industrialisation and foster innovation. Specifically, as a part of that goal, the UN calls for the development of:

  • Quality, reliable, sustainable and resilient infrastructure, including regional and trans-border infrastructure, to support economic development and human well-being, with a focus on affordable and equitable access for all; and
  • Significantly increase access to information and communications technology and strive to provide universal and affordable access to the Internet in least developed countries by 2020

Isentia’s Access Project, using the UN’s Sustainable Development Goals as a framework, will develop a range of strategies designed to:

  • Improve digital literacy; and
  • Use Isentia’s digital literacy to improve people’s lives