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Executive Team

Joanna Arnold

Group Chief Executive Officer

Joanna Arnold

Group Chief Executive Officer

Joanna joined Access Intelligence as COO in 2011 and became CEO in 2014, leading the company to becoming the third largest software provider to the UK PR and Communications industry. Today, the business is known for its commitment to using technology to transform the way in which journalists, politicians and online influencers access trusted, expert insight.

Her vision is a world of open and effective communication that tackles head on issues from fake news to information overload. Today, Access Intelligence has over 6,000 customers.

Before Access Intelligence, Joanna’s career included a combination of investment roles and ten years M&A experience in the software sector. Alongside her role at Access Intelligence, she is a non-executive director at Trailight Ltd, a compliance SaaS platform, solving regulatory challenges for Financial Services companies. Joanna graduated from Edinburgh University in 2004.

Ed Harrison

Chief Executive Officer

Ed Harrison

Chief Executive Officer

Ed Harrison has over 25 years experience across many types of media including print, outdoor and digital in Australia, New Zealand and the United Kingdom. Ed came to Australia in 2001 to set up JC Decaux’s business in Victoria and South Australia. From 2003 to 2008, he was General Manager (Australia) of JC Decaux, the world’s largest out-of-home advertising company, as it established a dominant position in Australian street furniture.

Ed then joined Fairfax Digital, a leading provider of online news, information and classified websites. As Group Sales Director at Fairfax Media, Ed was responsible for sales operations across 300 newspaper, magazine and digital brands with a diverse customer base and combined revenue of $500m.

From 2014 to June 2018, Ed was the CEO of Yahoo7, a joint venture between Seven West Media and Verizon, which delivered digital media products and original content to over nine million monthly users. Ed joined Isentia as Chief Executive Officer and Managing Director on 6 August 2018.

Peter McClelland

Chief Financial Officer

Peter McClelland

Chief Financial Officer

Peter McClelland is an experienced CFO and COO with a strong track record in leading strategy and change in Australia, Asia and South Africa. He has expertise in business development, M&A, company performance and leadership from a range of industry sectors, including leading media and retail companies. He was previously CFO and COO at leading out-of-home advertising company, oOh! Media, where he was instrumental in building the scale and diversity of the business, ahead of its ASX listing process.

Prior to this role, Mr McClelland was Chief Financial and Administration Officer for Asia Pacific and South Africa at Luxottica, the world’s largest manufacturer, wholesaler and retailer of optical and sunglass products. Most recently, he was CFO at Velocity Frequent Flyer.

James Merritt

Chief Executive Asia

James Merritt

Chief Executive Asia

James Merritt is a proven business leader with over 20years of experience across both Europe and Asia. Having worked in South Korea and Thailand, as well as overseeing the wider APAC region from India to Japan and New Zealand, James brings a wealth of experience including successful turnarounds in several Asian geographies. James brings with him a strong track record of business building, navigating local legislative changes and delivered global strategic frameworks, while also providing extensive expertise in data science and consumer insights. 

James joins Isentia following over 11 years with Dunnhumby as Managing Director & Board Member APAC. Having led the region, delivering customer-centric strategies across key partners and suppliers to drive business growth, while also being a Board member to all entities across the region. During his time with Dunnhumby James worked across local and global roles and moved to Asia in 2011 to lead Dunnhumby Korea, later becoming Managing Director for Dunnhumby Thailand & Malaysia. 

Prior to joining Dunnhumby, James held a number of senior marketing roles at Tesco, working across 5 of the 6 core functions within Corporate Marketing, focusing on customer behaviour and the impacts of price, promotions and place. James is a Business and Marketing Graduate of Sheffield Hallam University with a CIM Advanced Diploma.

Jen Marshall

Chief Product Officer

Jen Marshall

Chief Product Officer

Jen Marshall brings strong leadership and extensive experience from across digital, product and media segments . Jen joins Isentia as Chief Product Officer departing from her position as CEO of Brainmates, a consulting, training and event business focusing solely on the practice of Product Management. During three years at the helm, she helped build the Brainmates business and worked with clients across diverse industries, spanning digital, physical and service products.

Prior to Brainmates, Jen was a Product Director at Fairfax for four years and was also a Category Manager at Optus Digital Media. Jen’s early career was spent leading teams and producing 24/7 news at Sky News in Australia and the United Kingdom. Jen is a Graduate of the Australian Institute of Company Directors course, she has an Executive MBA from the Australian Graduate School of Management, and a Bachelor of Arts in Communication in Broadcast Journalism from Charles Sturt University.

Paul Russell

Chief Technology Officer

Paul Russell

Chief Technology Officer

Paul Russell has spent the last 20 years leading technology teams and building consumer and business-facing digital products. His experience spans small start-ups, scale ups, and larger enterprises in fast-moving, high-change businesses; encompassing marketplaces, software as a service, and media.

Most recently he was the CTO of Yahoo7, a joint venture between Yahoo Inc and Seven West Media. Here, he led a technology transformation that delivered a highly productive web delivery platform, while reducing costs and delivering market-leading products. Prior to Yahoo7, he was the Managing Director of SoftwareSeni, a blended onshore/offshore software development business, Executive GM of Technology and Delivery at Salmat Marketing Services, and CIO at Fairfax Digital.

Russ Horell

Chief Commercial Officer

Russ Horell

Chief Commercial Officer

Russ has 14 years experience in the media intelligence industry, notably leading the Queensland and New Zealand Isentia businesses to success, earning the respect of his peers, clients and industry in the process.

As New Zealand Country Manager Russ has lead his highly engaged team through a transformation strategy while increasing results across the business. 

In his capacity as Queensland State Manager Russ oversaw continuous growth and played a pivotal role in securing key business for Isentia such as key government and large enterprise contracts. 

Russ has a passion for creating strong partnerships with clients using his broad Sales leadership experience, and a genuine approach to optimising their experience.

Russ holds degrees in Journalism and Law from Qld University of Technology.

Kelly Young

Chief Human Resources Officer

Kelly Young

Chief Human Resources Officer

Kelly Young is a senior HR professional with deep experience on the frontline of business transformation and a focus on building performance cultures within companies.

She was most recently People and Culture Director at Bauer Media, where she overhauled employee experience by building leadership and change programs. She was able to create a culture of collaboration through mentoring and people initiatives, while supporting the widespread transformation of the business. Ms Young also held numerous HR roles at Fairfax Media across key brands including The Sydney Morning Herald, The Age, The Australian Financial Review and digital brand teams. Following the 2013 formation of the Australian Publishing Media – grouping the leading metropolitan and regional products nationally – Ms Young continued to build culture and talent to meet the needs of an ever-changing media business.

Jacquie Shanahan

General Counsel and Company Secretary

Jacquie Shanahan

General Counsel and Company Secretary

Jacquie Shanahan joined the group in August 2015 and brings many years of company secretarial, corporate governance and commercial law experience to the group. She has had company secretarial and legal roles with subsidiaries of United Parcel Service of America, ASX listed Roc Oil Company Limited and RGA Reinsurance Company of Australia Limited (continuing). In addition to these roles,

 

Jacquie has been involved in the regulation of corporate governance reporting at the ASX and was a senior associate in corporate commercial practice at Corrs Chambers Westgarth. Jacquie holds Bachelor of Arts and Laws for the University of Queensland and is a member of the Law Society of New South Wales and the Association of Corporate Counsel Australia.