We’re nothing without our clients.
So when you pick up the phone to call us - you’ll get a human being, not a bot. We’re incredibly unique in this way as while we’re powered by technology, we’re also inspired by people. We love building working relationships to form a strong and ultimately successful foundation that will continue to grow.
Mediaportal clients don’t just get a login. They get a full team behind them, available when that cyclone hits or when there's a milk recall - whatever it is, we’re there. We don’t expect everyone to be Boolean string writing experts or instantly tech savvy - that’s why we’ll help guide you to ensure that you get the best experience out of Mediaportal, from day one.
Our success has been predicated by the long standing relationships in place today, and it is our hope to share this success when you work with us so that you feel reassured that we’ve got your back whenever you need.
“The Isentia team has a great understanding of ATEED’s business and work as an extension of our team – their support is invaluable to us”.
Head of Communications & Media
"To adapt any content coverage, my account team is always readily available to add their input and incorporate my changes."
Local Government Association of Queensland
"Since collaborating with Isentia, our employees have been providing positive feedback about your daily reports and requests for it continue to grow. In conjunction with the dedication and professionalism we have experienced, we're now considering Isentia for our social media monitoring project."
Fay Zhang 张瑞丹
Group Communications, Sanofi China