Executive Team

John Croll

Managing Director and Chief Executive Officer, Isentia

John Croll has been active in the media industry since 1982 and was appointed Chief Executive Officer and Managing Director of iSentia (then Media Monitors) in 1999. Prior to his appointment, John held sales and operational roles with Croll Communications and Media Monitors. John is a former Executive Vice President of FIBEP, the International Federation of Press Clipping Bureaus and is a currently a Director and the Asia-Pacific Chair of the International Association for the Measurement and Evaluation of Communications (AMEC).  John is also a member of the Public Relations Institute of Australia and the Institute of Company Directors. 

In addition to his Industry appointments, he is a Board member of the Australian Paralympic Committee since 2008, a member of the Media Advisory Board  for the Salvation Army, Eastern Region and a Director of the Australian Science Media Centre.  He was also the Media & Communications Director for the Rowing World Cup in Sydney in 2013.

John Croll

Nimesh Shah

Chief Financial Officer and Company Secretary

Nimesh has more than 15 years’ experience as an executive in the media and internet sectors, utilising experience gained working across Australia, UK and many parts of Asia. Much of his experience has been gained in growing companies. Before working for Isentia, Nimesh was global CFO for pioneering social networking site Friendster. He was also Finance Director at Fairfax Digital for seven years, playing an instrumental role in navigating the company into the world of online publishing and transaction businesses.  Prior to that he worked at Dell Computers in the UK, at Arthur Andersen and Ernst and Young. He holds a Master of Business Administration (AGSM), BCom with Merit (UNSW) and is a member of the Institute of Chartered Accountants.

Nimesh Shah

Sean Smith

Chief Executive, Australia and New Zealand

As Chief Executive - Australia and New Zealand, Sean is responsible for overseeing the delivery of services to 2,700 Australian and New Zealand clients. With 13 years’ experience working in the media intelligence industry, Sean brings a strong client focus to the Australian business. He has extensive client experience across the corporate, government and public relations sectors and previously held roles as the Country Manager for New Zealand, Sales Director at Asia Media Monitors in South East Asia and State Manager in New South Wales. Prior to working in the media intelligence industry Sean worked for the Australian Sports Commission and Sydney Olympic Games Organising Committee (SOCOG) in event management.

Sean Smith

David Liu

Chief Executive, Asia

David has over 28 years of experience in the media sector having worked at agencies including McCann-Erickson, Bozell and Saatchi & Saatchi. He was Non-Executive Vice-Chairman of QJY Media Group, a HK public listed company, as well as a Director of CBSO China, the outdoor division of CBS Viacom Group. Prior to that he was the Asia Pacific CEO of Aegis Media Group, where he built the Aegis Media network from one office to 14 offices in the region and was appointed a member of the Aegis Global Executive Board in 2001. David was subsequently responsible for building and managing the Engine group network in Asia before coming to Isentia to lead its growth across Asia.

David Liu

Andrea Walsh

Chief Information Officer

With over 20 years in senior management roles, Andrea Walsh is an experienced technology and digital leader who has consistently delivered business outcomes. Andrea has worked in the UK and Asia Pacific region. Prior to starting with Isentia, Andrea held several positions at Aimia (Global Loyalty Marketing organisation) including VP of Technology and Digital for Asia Pacific. Skills include strategy development, delivery of leading edge digital/IT solutions, business intelligence and transformation.

Andrea Walsh

Lane Cipriani

Chief Product Officer

Lane has worked in product development and strategy for Isentia for almost five years in total, and was Group Product Strategist before joining the Executive team as Chief Product Officer. He oversees the team that develops all our digital platforms, including mediaportal, newsboost and slice. He has over 15 years’ experience in channel strategy and development, working for major retail brands like American Express and Nokia and business to business providers such as Borland.

Lane Cipriani

Helen Thomson

Executive Director, Human Resources

Helen Thomson is a senior Human Resources professional with over 20 years experience in business redesign and culture change. She specialises in creating pragmatic, commercially driven solutions and has worked across diverse industries including education, hospitality, publishing and media. She joined Isentia as Executive Director, Human Resources in 2012 and is based is the Sydney head office. Prior to joining Isentia, Helen was Vice President Human Resources Asia Pacific for Reader's Digest where she had the opportunity to spend time living and working in Asia. She holds a Business degree from the University of Southern Queensland majoring in Human Resources.

Helen Thomson

John Chalmers

Executive Director, Marketing & Communications

John has nearly 20 years of international media, marketing, content and publishing experience and is responsible for the strategic direction of the marketing and communications functions of the organisation; driving innovative strategy, concepts and content across all platforms and developing the Isentia brand. Before working for Isentia John was a lifestyle magazine editor and journalist working in Adelaide, Sydney and New York including for Men’s Health magazine and at the New York Post. He attended Adelaide University where he completed a Bachelor of Arts in history and politics.

John Chalmers